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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a high-performance team and help people in their time of need.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 23900 - 25900 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am.
Candidate must be flexible for day and night shifts, also working on weekends. The role involves 12-hour shifts a day.
- Excellent listening skills
- Effective verbal and written communication skills
- Work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Sheffield employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Sheffield
✨Tip Number 1
Get to know the role inside out! Research what it means to be an emergency call handler. Understand the skills needed, like staying calm under pressure and effective communication. This will help you shine in interviews.
✨Tip Number 2
Practice your listening skills! Since this role requires excellent listening abilities, try mock calls with friends or family. This will help you get comfortable with taking and recording information accurately.
✨Tip Number 3
Be ready for situational questions! Prepare examples of how you've handled stressful situations in the past. This shows you can manage crises effectively, which is crucial for this job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the fast-paced environment of emergency calls, so don’t forget to mention any relevant experience!
Showcase Your Calmness: In your application, give examples of how you've remained calm under pressure. We know this role can be intense, so sharing a story about managing a stressful situation will really help us see your potential.
Highlight Teamwork: Since this role involves working as part of a high-performance team, make sure to emphasise your ability to collaborate with others. We love seeing candidates who can support their teammates during tough times!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get in touch with you. We’re excited to hear from you and discuss this opportunity further!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate your ability to listen carefully by summarising questions before answering them. This shows that you can handle calls effectively and ensures you don’t miss any important details.
✨Stay Calm and Collected
Given the nature of the job, it’s essential to remain calm under pressure. Prepare for potential scenario-based questions where you might need to demonstrate how you would handle a crisis. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Show Your Team Spirit
This role requires working as part of a high-performance team, so be ready to discuss your teamwork experiences. Share examples of how you've supported colleagues in stressful situations or contributed to a team goal. This will highlight your collaborative skills and fit for the team dynamic.