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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Interviews on 14th and 26th May; dynamic work environment with growth opportunities.
- Why this job: Be part of a high-performance team and help people in their time of need.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 23900 - 25000 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am. Candidates must be flexible for day and night shifts, including weekends, with 12-hour shifts each day.
- Excellent listening skills
- Effective verbal and written communication skills
- Ability to work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in London employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in London
✨Tip Number 1
Get to know the role inside out! Research what it’s like to be an emergency call handler. Understanding the challenges and skills required will help you shine during interviews.
✨Tip Number 2
Practice your communication skills! Since this role demands excellent verbal and written communication, try role-playing scenarios with friends or family to get comfortable handling tough conversations.
✨Tip Number 3
Stay calm under pressure! Think of ways to demonstrate your ability to handle stressful situations. Maybe share a personal story where you kept your cool in a crisis during your interview.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the pressures of an emergency call handler role, so don’t shy away from showcasing relevant experiences.
Showcase Your Flexibility: Since the role requires flexibility for day and night shifts, let us know about your availability. Mention any previous experience working varied hours or in high-pressure environments to demonstrate your adaptability.
Stay Calm Under Pressure: In your application, share examples of how you've remained calm during stressful situations. This is crucial for the role, and we’d love to hear how you’ve managed similar circumstances in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get in touch with you quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate your ability to listen carefully by summarising what the interviewer says before responding. This shows that you can handle calls effectively and prioritise information accurately.
✨Stay Calm and Collected
You’ll likely face questions about handling stressful situations. Prepare examples from your past experiences where you remained calm under pressure. Share how you managed to support others during crises, as this will highlight your suitability for the role and your ability to work in a high-performance team.
✨Show Your Flexibility
Given the requirement for flexible shifts, be ready to discuss your availability openly. Highlight any previous experience working varied hours or in fast-paced environments. This will reassure the interviewer that you’re adaptable and ready to meet the demands of the job.