Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Interviews on 14th and 26th May; apply now to secure your spot!
- Why this job: Be part of a high-performance team and help others during critical moments.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 29970 - 36483 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am. Candidates must be flexible for day and night shifts, including weekends, with 12-hour shifts each day.
- Excellent listening skills
- Effective verbal and written communication skills
- Ability to work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Leicester employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Leicester
✨Tip Number 1
Practice your listening skills! As an emergency call handler, you'll need to pick up on details quickly. Try role-playing scenarios with friends or family to get comfortable with the pressure.
✨Tip Number 2
Stay calm and collected! In high-pressure situations, it’s crucial to keep your cool. Consider mindfulness techniques or breathing exercises to help you manage stress during the interview.
✨Tip Number 3
Show off your multitasking abilities! During the interview, be ready to discuss how you prioritise tasks. Think of examples from past experiences where you successfully juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that emergency call handler role!
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the fast-paced environment of emergency calls, so don’t forget to mention any relevant experience!
Showcase Your Calmness: In your application, give examples of how you've remained calm under pressure. We know this role can be intense, so sharing a story about managing a stressful situation will really help us see your potential.
Highlight Teamwork: Since this role involves working as part of a high-performance team, make sure to include any experiences where you’ve collaborated effectively with others. We love to see how you contribute to a team dynamic!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get in touch with you. We’re excited to hear from you and discuss this opportunity further!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate that you can listen carefully to questions and respond thoughtfully. You might even want to ask clarifying questions to show your engagement and understanding.
✨Stay Calm and Collected
Given the nature of the job, it's important to convey that you can remain calm under pressure. Think of examples from your past experiences where you've handled stressful situations effectively. Share these stories during the interview to illustrate your ability to manage crises.
✨Show Team Spirit
This role requires working as part of a high-performance team, so be ready to discuss your teamwork experiences. Highlight times when you've collaborated successfully with others, especially in challenging circumstances. This will show that you can contribute positively to the team dynamic.