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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Interviews on 14th and 26th May; apply now to secure your spot!
- Why this job: Be part of a high-performance team and help others during critical moments.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 23970 - 26400 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am.
Candidate must be flexible for day and night shifts, also working on weekends. The role involves 12-hour shifts a day.
- Excellent listening skills
- Effective verbal and written communication skills
- Work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Gloucester employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Gloucester
✨Tip Number 1
Practice your listening skills! As an emergency call handler, you'll need to be on the ball with what callers are saying. Try role-playing scenarios with friends or family to get comfortable with responding to different situations.
✨Tip Number 2
Stay calm under pressure! We all know that emergencies can be intense, so find ways to manage stress before your interview. Techniques like deep breathing or mindfulness can help you keep your cool when it counts.
✨Tip Number 3
Show off your multitasking skills! During the interview, be ready to discuss how you've juggled multiple tasks in the past. Use examples that highlight your ability to prioritise and stay organised, especially in high-pressure situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions about the process.
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the fast-paced environment of emergency calls, so don’t forget to mention any relevant experience!
Showcase Your Calmness: In your application, give examples of how you've remained calm under pressure. We know this role can be intense, so sharing a story about managing a stressful situation will really help us see your potential.
Highlight Teamwork: Since this role involves working as part of a high-performance team, make sure to emphasise your ability to collaborate with others. We love seeing candidates who can support their teammates during tough times!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get in touch with you. We’re excited to hear from you and discuss this opportunity further!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate your ability to listen carefully by summarising what the interviewer says before responding. This shows that you can handle calls effectively and prioritise information accurately.
✨Stay Calm and Collected
You’ll likely be asked how you would handle stressful situations. Prepare examples from your past experiences where you remained calm under pressure. Share specific instances that highlight your ability to manage crises, as this is a key skill for the role.
✨Show Team Spirit
Being part of a high-performance team is essential in this job. Be ready to discuss your experience working in teams, especially in challenging environments. Highlight how you support others during tough times, which will demonstrate your collaborative spirit and readiness to contribute positively to the team.