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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Interviews on 14th and 26th May; apply now to secure your spot!
- Why this job: Be part of a high-performance team and help others in critical moments.
- Qualifications: Excellent communication skills and ability to stay calm under pressure.
The predicted salary is between 23900 - 25900 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am.
Candidate must be flexible for day and night shifts, also working on weekends. The role involves 12-hour shifts a day.
- Excellent listening skills
- Effective verbal and written communication skills
- Work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Doncaster employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Doncaster
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what an emergency call handler does, especially the skills needed like listening and communication. This way, you can show off your knowledge during the interview.
✨Tip Number 2
Practice staying calm under pressure. Think of scenarios where you might need to make quick decisions or handle distressing situations. We recommend doing mock interviews with friends to get comfortable with these types of questions.
✨Tip Number 3
Show your flexibility! Since the job requires day and night shifts, be ready to discuss your availability. Highlight any previous experience working varied hours to demonstrate you're up for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the pressures of an emergency call handler role, so don’t shy away from showcasing relevant experiences.
Showcase Your Flexibility: Since the role requires flexibility for day and night shifts, let us know about your availability. Mention any previous experience working varied hours or in high-pressure environments to demonstrate your adaptability.
Stay Calm Under Pressure: In your application, share examples of how you've remained calm in stressful situations. This is crucial for the role, and we’d love to hear how you’ve managed to support others during crises.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get in touch with you about the next steps!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate that you can listen carefully to questions and respond thoughtfully. You might even want to ask clarifying questions to show your engagement and understanding.
✨Stay Calm and Collected
Given the nature of the job, it's important to convey your ability to remain calm under pressure. Think of examples from your past experiences where you've handled stressful situations effectively. Share these stories during the interview to illustrate your resilience and problem-solving skills.
✨Show Your Team Spirit
This role requires working as part of a high-performance team, so be ready to discuss your teamwork experiences. Highlight instances where you've collaborated successfully with others, especially in challenging circumstances. This will show that you can contribute positively to the team dynamic.