Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a high-performance team and help others in their time of need.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 23970 - 26400 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am. Candidates must be flexible for day and night shifts, including weekends, with 12-hour shifts each day.
- Excellent listening skills
- Effective verbal and written communication skills
- Ability to work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Bristol employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Bristol
✨Tip Number 1
Get to know the role inside out! Research what it means to be an emergency call handler. Understand the skills needed, like staying calm under pressure and effective communication. This will help you shine in interviews.
✨Tip Number 2
Practice your listening skills! Since this role requires excellent listening abilities, try mock calls with friends or family. This will help you get comfortable with taking and recording information accurately.
✨Tip Number 3
Be flexible and show it! The job requires working day and night shifts, so highlight your availability during the interview. Let them know you're ready to tackle any shift they throw at you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your excellent listening skills and ability to remain calm under pressure make you a great fit for the Emergency Call Handler role.
Showcase Communication Skills: Since effective verbal and written communication is key, include examples in your application that demonstrate how you've successfully communicated in high-pressure situations. This will help us see your potential in handling emergency calls.
Highlight Flexibility: Mention your availability for day and night shifts, as well as weekends. We appreciate candidates who can adapt to the demanding schedule of a 12-hour shift, so let us know how flexible you can be!
Stay Professional Yet Personal: While we love a professional tone, don’t hesitate to let your personality shine through. Share a brief story or experience that showcases your ability to manage distressing situations, as this will resonate with us and show your human side.
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate your ability to listen carefully by summarising what the interviewer says before responding. This shows that you can handle calls effectively and ensures you grasp the details of any situation.
✨Stay Calm and Collected
Given the nature of the job, it's essential to convey that you can remain calm under pressure. Prepare examples from your past experiences where you've successfully managed stressful situations. This will reassure the interviewer that you can handle the emotional weight of emergency calls.
✨Show Team Spirit
Being part of a high-performance team is vital in this role. Be ready to discuss how you've collaborated with others in previous jobs or situations. Highlight your ability to support colleagues during crises, as this will demonstrate your teamwork skills and commitment to providing excellent service.