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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a high-performance team and help people in their time of need.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 23900 - 25600 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am.
Candidate must be flexible for day and night shifts, also working on weekends. The role involves 12-hour shifts a day.
- Excellent listening skills
- Effective verbal and written communication skills
- Work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Belfast employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Belfast
✨Tip Number 1
Practice your listening skills! As an emergency call handler, you'll need to pick up on details quickly. Try role-playing scenarios with friends or family to get comfortable with the pressure.
✨Tip Number 2
Stay calm and collected! In high-pressure situations, it's crucial to keep your cool. Consider mindfulness techniques or breathing exercises to help you manage stress during the interview.
✨Tip Number 3
Show off your multitasking abilities! During the interview, be ready to discuss how you've juggled multiple tasks in the past. Use specific examples to demonstrate your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the fast-paced environment of emergency calls, so don’t forget to mention any relevant experience!
Showcase Your Calmness: In your application, give examples of how you've remained calm under pressure. We know this role can be intense, so sharing a story about managing a stressful situation will really help us see your potential.
Highlight Teamwork: Since this role involves working as part of a high-performance team, make sure to emphasise your ability to collaborate with others. We love seeing candidates who can support their teammates during tough times!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get in touch with you. We’re excited to hear from you and discuss this opportunity further!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
As a call handler, excellent listening skills are crucial. During the interview, demonstrate your ability to listen carefully by responding thoughtfully to the interviewer’s questions. You might even want to practice with a friend or family member to hone this skill before the big day.
✨Stay Calm and Collected
Given the nature of the job, it’s important to show that you can remain calm under pressure. Think of examples from your past experiences where you’ve had to manage stressful situations. Share these stories during the interview to illustrate your ability to handle emergencies effectively.
✨Show Team Spirit
Working as part of a high-performance team is essential for this role. Be prepared to discuss how you’ve collaborated with others in previous jobs or situations. Highlight your teamwork skills and how you support colleagues during challenging times, which will resonate well with the interviewers.