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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a high-performance team and help people in their time of need.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 23970 - 26400 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am. Candidates must be flexible for day and night shifts, including weekends, with 12-hour shifts each day.
- Excellent listening skills
- Effective verbal and written communication skills
- Ability to work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Basingstoke employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Basingstoke
✨Tip Number 1
Be ready to showcase your listening skills! During the interview, demonstrate how you can effectively communicate and prioritise tasks, especially in high-pressure situations. We want to see how you handle the unexpected!
✨Tip Number 2
Practice staying calm under pressure. Think of scenarios where you had to manage stressful situations and how you supported others. Share these experiences with us during the interview to show you're a team player.
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability for day and night shifts, as well as weekends. We need someone who can adapt to the ever-changing demands of emergency calls.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Once you’ve submitted your CV, we’ll be in touch to discuss how you can join our high-performance team.
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the pressures of an emergency call handler role, so don’t shy away from showcasing relevant experiences.
Showcase Your Flexibility: Since the role requires flexibility for day and night shifts, let us know about your availability. Mention any previous experience working varied hours or in high-pressure environments to demonstrate your adaptability.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate your ability to listen carefully by summarising what the interviewer says before responding. This shows that you can handle calls effectively and ensures you grasp the details of any situation.
✨Stay Calm and Collected
Given the nature of the job, it's important to convey your ability to remain calm under pressure. Think of examples from your past experiences where you've successfully managed stressful situations. Share these stories during the interview to illustrate your resilience and problem-solving skills.
✨Show Team Spirit
Being part of a high-performance team is essential in this role. Be prepared to discuss how you've collaborated with others in previous jobs or situations. Highlight your teamwork skills and how you support colleagues during challenging times, as this will resonate well with the interviewers.