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- Tasks: Handle emergency calls and support individuals in distressing situations.
- Company: Join Blue Arrow, a proud Disability Confident Employer.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Other info: Interviews on 14th and 26th May; apply now to secure your spot!
- Why this job: Be part of a high-performance team and help others during critical moments.
- Qualifications: Excellent communication skills and the ability to stay calm under pressure.
The predicted salary is between 29970 - 36483 £ per year.
Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich. Interview dates are 14th May and 26th May at 09:30 am. Candidates must be flexible for day and night shifts, including weekends, with 12-hour shifts each day.
- Excellent listening skills
- Effective verbal and written communication skills
- Ability to work in an environment where decisions are based upon an ever-changing set of disparate circumstances
- Prioritise and undertake numerous tasks simultaneously
- Remain calm under pressure
- Work as part of a high-performance team
- The ability to take and record information accurately
- Requirement to handle traumatic, emotional, and distressing situations
- The ability to manage and support others during times of crisis, most commonly during an emergency call
If you are interested, please apply with your CV and we will contact you to discuss the job.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
NHS - 999 emergency Call Handler - NHS in Basildon employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS - 999 emergency Call Handler - NHS in Basildon
✨Tip Number 1
Get to know the role inside out! Research what it means to be an emergency call handler. Understand the skills needed, like staying calm under pressure and effective communication. This will help you shine in interviews.
✨Tip Number 2
Practice your listening skills! Since this role requires excellent listening abilities, try role-playing with a friend or family member. They can simulate emergency calls, and you can practice responding effectively.
✨Tip Number 3
Be ready for those tough questions! Prepare for scenarios where you might have to handle distressing situations. Think about how you would support someone in crisis and articulate that during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace NHS - 999 emergency Call Handler - NHS in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your excellent listening skills and effective communication abilities. We want to see how you can handle the pressures of an emergency call handler role, so don’t shy away from showcasing relevant experiences.
Showcase Your Flexibility: Since the role requires flexibility for day and night shifts, mention any previous experience where you’ve had to adapt your schedule. We appreciate candidates who can juggle multiple tasks and remain calm under pressure!
Be Honest About Your Skills: If you have experience managing distressing situations or supporting others in crisis, let us know! We value transparency and want to understand how you can contribute to our high-performance team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and get in touch with you about this exciting opportunity.
How to prepare for a job interview at Blue Arrow Romford
✨Know the Role Inside Out
Before your interview, make sure you understand what being an emergency call handler involves. Familiarise yourself with the key responsibilities, like managing distressing situations and multitasking under pressure. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
Since excellent listening skills are crucial for this position, practice active listening techniques. During the interview, demonstrate your ability to listen carefully by summarising what the interviewer says before responding. This shows that you can handle calls effectively and ensures you grasp important details.
✨Stay Calm and Collected
Given the nature of the job, it's essential to convey that you can remain calm under pressure. Prepare examples from your past experiences where you successfully managed stressful situations. This will reassure the interviewer that you can handle the emotional weight of emergency calls.
✨Show Team Spirit
Being part of a high-performance team is vital in this role. Be ready to discuss how you've collaborated with others in previous jobs or situations. Highlight your ability to support colleagues during crises, as this will demonstrate your teamwork skills and commitment to providing excellent service.