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- Tasks: Handle emergency calls and provide support in high-pressure situations.
- Company: Join Blue Arrow, a leading recruitment agency dedicated to connecting talent with opportunities.
- Benefits: Flexible shifts, including day and night options, plus weekend work.
- Why this job: Make a real difference in people's lives while developing your communication and multitasking skills.
- Qualifications: Excellent listening and communication skills are essential; flexibility is a must.
- Other info: 12-hour shifts mean you'll need to be adaptable and ready for anything!
Blue Arrow is looking candidates for Emergency call handler role in Norwich.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Candidate must be flexible for day and night shift also working on weekend.
12 hours shift a day.
Excellent listening skills ? Effective verbal and written communication skills ? Work in an environment where decisions are based upon an ever changing set of disparate circumstances ? Prioritise and undertake numerous tasks simultaneously ? Remain calm under pressure ? Work as part of a high performance team ? The ability to take and record information accurately 6.
Requirement to handle traumatic, emotional and distressing situations ? The ability to manage and support others during times of crisis
– most commonly during an emergency call.
If you are interested please apply for the job and we will contact you to discuss job role.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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999 Emergency call handler - NHS employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Emergency call handler - NHS
✨Tip Number 1
Familiarize yourself with the NHS emergency protocols and procedures. Understanding how the system works will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your listening and communication skills in high-pressure situations. You can do this by role-playing scenarios with friends or family to simulate the fast-paced environment you'll be working in.
✨Tip Number 3
Be prepared to discuss how you handle stress and prioritize tasks. Think of specific examples from your past experiences that showcase your ability to multitask effectively.
✨Tip Number 4
Show your flexibility and willingness to work various shifts. Highlight any previous experience you have with shift work, as this will demonstrate your adaptability to the role.
We think you need these skills to ace 999 Emergency call handler - NHS
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Emergency call handler position. Understand the key responsibilities and required skills, such as excellent listening and communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job requirements. Emphasize any previous roles that involved multitasking, decision-making under pressure, or effective communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the NHS. Mention specific examples of how your skills align with the demands of the job, particularly your flexibility for shifts and ability to handle diverse situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Arrow Romford
✨Showcase Your Listening Skills
As an emergency call handler, excellent listening skills are crucial. During the interview, demonstrate your ability to listen actively by summarizing key points from the questions asked and responding thoughtfully.
✨Communicate Clearly
Effective verbal and written communication is essential for this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare examples of how you've communicated effectively in past situations.
✨Demonstrate Flexibility
Since the job requires flexibility for day and night shifts, be prepared to discuss your availability. Share any previous experiences where you successfully adapted to changing schedules or environments.
✨Prioritization Skills
In a fast-paced environment, being able to prioritize tasks is key. Prepare to discuss scenarios where you had to manage multiple tasks simultaneously and how you determined what needed immediate attention.
