999 Emergency call handler - NHS

999 Emergency call handler - NHS

Chelmsford Full-Time 28800 - 43200 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Handle emergency calls and support others during crises in a fast-paced environment.
  • Company: Blue Arrow is dedicated to connecting talented individuals with meaningful job opportunities.
  • Benefits: Flexible shifts, teamwork, and the chance to make a real difference in people's lives.
  • Why this job: Join a high-performance team and develop crucial skills while helping those in need.
  • Qualifications: Excellent communication skills and the ability to stay calm under pressure are essential.
  • Other info: This role requires working weekends and night shifts; must be adaptable.

The predicted salary is between 28800 - 43200 £ per year.

Blue Arrow is looking candidates for Emergency call handler role in Chelmsford hospital. Monday to Sunday – 12 hour shift rotation. Candidate must be flexible for day and night shift also working on weekend. Excellent listening skills ? Effective verbal and written communication skills ? Work in an environment where decisions are based upon an ever changing set of disparate circumstances ? Prioritise and undertake numerous tasks simultaneously ? Remain calm under pressure ? Work as part of a high performance team ? The ability to take and record information accurately 6. Requirement to handle traumatic, emotional and distressing situations ? The ability to manage and support others during times of crisis – most commonly during an emergency call. If you are interested please apply for the job and we will contact you to discuss job role. Post Job Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. AMRT1_UKTJ …

999 Emergency call handler - NHS employer: Blue Arrow - Romford Careers

Blue Arrow is an exceptional employer, offering a supportive and dynamic work environment for Emergency Call Handlers at Chelmsford Hospital. With a commitment to employee growth and development, we provide comprehensive training and opportunities to enhance your skills while working alongside a high-performance team. Our flexible shift patterns and focus on mental well-being ensure that you can thrive in a role that is both meaningful and rewarding, making a real difference in people's lives during their most critical moments.
B

Contact Detail:

Blue Arrow - Romford Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 999 Emergency call handler - NHS

✨Tip Number 1

Familiarize yourself with emergency call handling protocols and procedures. Understanding the basics of how to assess situations quickly and prioritize calls can give you an edge during the interview.

✨Tip Number 2

Practice your active listening skills. During the interview, demonstrate your ability to listen carefully and respond appropriately, as this is crucial for handling emergency calls effectively.

✨Tip Number 3

Prepare for situational questions that may involve handling distressing scenarios. Think about how you would remain calm under pressure and support others in crisis situations, as this will showcase your suitability for the role.

✨Tip Number 4

Highlight any previous experience in high-pressure environments or roles that required multitasking. This will help demonstrate your ability to thrive in the fast-paced setting of an emergency call handler.

We think you need these skills to ace 999 Emergency call handler - NHS

Excellent Listening Skills
Effective Verbal Communication
Effective Written Communication
Ability to Work Under Pressure
Multi-tasking Skills
Calmness in Crisis Situations
Teamwork and Collaboration
Accurate Information Recording
Emotional Resilience
Decision-Making Skills
Flexibility in Shift Patterns
Empathy and Support Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Emergency Call Handler position. Understand the key responsibilities and required skills, such as excellent listening and communication abilities, and the capacity to handle stressful situations.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles where you managed crisis situations or worked in high-pressure environments.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping others and your ability to remain calm under pressure. Mention specific examples from your past experiences that demonstrate your suitability for the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Blue Arrow - Romford Careers

✨Showcase Your Listening Skills

As an emergency call handler, excellent listening skills are crucial. During the interview, demonstrate your ability to listen actively by summarizing key points from the questions asked and responding thoughtfully.

✨Stay Calm Under Pressure

The role requires remaining calm in distressing situations. Prepare for situational questions that may test your ability to handle pressure. Share examples from past experiences where you successfully managed stressful scenarios.

✨Communicate Clearly and Effectively

Effective verbal and written communication is essential. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information simply, so be ready to showcase this skill.

✨Demonstrate Teamwork

Working as part of a high-performance team is key in this role. Be prepared to discuss your experience working in teams, how you contribute to group dynamics, and how you support others during crises.

999 Emergency call handler - NHS
Blue Arrow - Romford Careers
B
Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>