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- Tasks: Lead a vibrant team in a luxury hotel restaurant, ensuring top-notch service and guest satisfaction.
- Company: Join a renowned themed hotel in Reading, known for its unique dining experiences.
- Benefits: Enjoy flexible evening shifts, competitive pay, and a supportive work environment.
- Why this job: Be part of a passionate team, enhance your leadership skills, and create memorable guest experiences.
- Qualifications: Previous experience in a similar role and strong leadership skills are essential.
- Other info: Blue Arrow is committed to inclusivity and welcomes applications from all backgrounds.
Location: Reading
Contract: temp
Salary: £13.25 to £15.25
The role: Your knowledge will inspire your team and delight guests. Running a unique restaurant within a Themed Hotel. Your role is essential to the food and beverage department and your team. This is not just a job for you, as you are doing what you love surrounded by a team of people who feel the same.
Key information:
- Working 3 days a week mostly evening shift from PM to AM
- Leading a team of assistant managers, supervisors, senior waiting staff and junior waiting staff
Key responsibilities include:
- Motivate and develop your team to achieve highest levels of service excellence and positive staff relations
- Maintaining a high profile with customers and staff in the restaurant throughout the hotel
- Communicating the detail of the menu and celebrating the ethos to all guests
- Ensure a smooth, efficient and high service focused operation
- Control and project strong and seamless interdepartmental co-ordination with all other F&B outlets, their managers, and staff
- To manage and oversee the day-to-day operation of the restaurant, with support of a talented team of supervisors and assistants
- Achieve high standards of cleanliness and Health & Safety regulations both back and front of house
- Work closely with the F&B Manager
Skills & experience required:
- Must have similar experience
- Ability to lead and motivate a team
- A clear communicator
- Excellent customer service skills and outstanding people skills; confident interacting with guests and team simultaneously
- Strong organisational and multi-tasking skills
- Active listening and effective communication skills
- Proactive approach to tasks and duties
- Great attention to detail
- A positive, can-do attitude
If you have the relevant experience and believe this role is right for you, please apply. If you would like more information or a general chat about the role, please call Blue Arrow Reading and ask for Gabriela. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Duty Manager- Temp employer: Blue Arrow - Reading
Contact Detail:
Blue Arrow - Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager- Temp
✨Tip Number 1
Familiarise yourself with the specific restaurant and hotel culture. Research their menu, ethos, and any unique offerings they have. This knowledge will help you connect with the team and demonstrate your genuine interest during any discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated teams and improved service standards. This will show that you can step into the Duty Manager role with confidence.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of scenarios where you've gone above and beyond for guests, as this aligns with the hotel's focus on delighting customers and maintaining high service levels.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when you're preparing for interviews or discussions about the role.
We think you need these skills to ace Duty Manager- Temp
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in food and beverage settings. Emphasise your leadership skills and any previous roles where you motivated a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to lead a team and provide excellent customer service.
Highlight Key Skills: In your application, clearly outline your organisational skills, attention to detail, and communication abilities. Use examples from past roles to illustrate how you've successfully managed teams and operations.
Show Enthusiasm: Convey your enthusiasm for the role and the unique environment of a themed hotel. Let them know why you are excited about the opportunity to work with their team and contribute to their success.
How to prepare for a job interview at Blue Arrow - Reading
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Be prepared to discuss your previous experiences in motivating and developing staff. Share specific examples of how you've inspired your team to achieve service excellence.
✨Demonstrate Excellent Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you would communicate the menu details and ethos to guests while maintaining a positive atmosphere.
✨Highlight Your Customer Service Experience
This position requires outstanding people skills. Prepare to share stories that illustrate your ability to interact with guests and resolve any issues they may have. Emphasise your proactive approach to ensuring guest satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and organisational skills. Think of scenarios where you had to manage multiple tasks or handle difficult situations, and be ready to explain how you navigated those challenges.
