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- Tasks: Support the Manager in running a vibrant retirement complex with various facilities.
- Company: Join an independent living community focused on exceptional customer experiences.
- Benefits: Flexible hours, competitive pay, and potential for permanent employment.
- Why this job: Be part of a passionate team that values customer service and personal development.
- Qualifications: Previous management experience in hospitality or leisure is preferred.
- Other info: Opportunity to work in a fun environment with a swimming pool, spa, and gym.
Location: Cambridge
Type: 3 Month Contract - permanent opportunity
Pay Rate: £16 to £18 Per Hour. £33k - £37k
About the Role
We are looking for an Assistant Manager to join an independent living retirement complex of 70 apartments and facilities including swimming pool, spa, gym, restaurant and bar. This role is an initial three-month contract with the possibility of a permanent contract and the primary focus is to work alongside the Manager to support with the onsite facilities and team members.
Key Details
- Pay: negotiable
- Location: Cambridge
- Hours: 9 to 5 or 8 to 4 Monday to Friday (Can be flexible if needed)
Responsibilities
- Reporting to the Housing Manager and deputising in their absence
- Responsible for the daily running operation of all departments including Health & Safety, overseeing the restaurant and Spa.
- Managing a small team, whilst making sure our guests and team are kept safe
- Internal audits successfully passed, and compliance requirements are met.
- Drive commercial best practice, maximising revenue opportunities and manage our controllable costs to deliver a strong business performance.
- Display a clear passion for leading, motivating and developing high performing, competent and motivated teams to ensure we deliver exceptional customer experiences in line with company standards to make us the most loved hotel brand.
- Passionate about exceeding our customer needs and expectations
- Great communicator who demonstrates passion for our brand by engaging regularly with our guests
- Continuously coach the team to deliver their full potential.
Candidate Requirements
Ideally, you should be able to demonstrate your previous or current management experience from hospitality or leisure backgrounds driven by customer service and business results. Experience within food services is desirable and knowledge of food hygiene and H&S.
To apply for this role, please complete the form below by filling out your name and contact details, and attaching your CV.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Assistant Manager in Cambridge employer: Blue Arrow - Peterborough
Contact Detail:
Blue Arrow - Peterborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cambridge
✨Tip Number 1
Familiarise yourself with the specific needs of independent living retirement complexes. Understanding the unique challenges and expectations in this environment will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the hospitality and leisure sectors, especially those with experience in retirement facilities. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Highlighting your ability to lead and develop high-performing teams will resonate well with the hiring managers.
✨Tip Number 4
Showcase your passion for customer service by sharing specific examples of how you've exceeded customer expectations in previous roles. This will demonstrate your alignment with the company's values.
We think you need these skills to ace Assistant Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in hospitality or leisure. Emphasise any roles where you demonstrated leadership, customer service excellence, and operational management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as managing teams or ensuring compliance with health and safety standards.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Assistant Manager role, such as team leadership, communication, and customer service. Provide examples of how you've successfully applied these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a management role.
How to prepare for a job interview at Blue Arrow - Peterborough
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional customer experiences in your previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be managing a small team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed team members in the past.
✨Know the Company and Its Values
Research the independent living retirement complex and understand its mission and values. This will help you align your answers with what they are looking for and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage health and safety issues or resolve conflicts within a team, and be ready to discuss how you handled them.
