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- Tasks: Support the Executive Director in managing operations and delivering exceptional events.
- Company: Join a passionate team at a unique racing and events venue.
- Benefits: Dynamic work environment with opportunities for growth and impact.
- Why this job: Perfect for problem-solvers who love event delivery and building relationships.
- Qualifications: 2 years' experience in venue or event operations and strong organisational skills.
- Other info: Flexible, collaborative culture with a commitment to inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Are you an organised, hands-on operator who thrives in fast-paced venues? We are looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue. This is a varied, people-focused role where no two days are the same - perfect for someone who loves problem-solving, event delivery, and building strong relationships across teams, suppliers and customers.
What you will be doing:
- Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences.
- Lead and deliver non-catering events including self-catered weddings and bespoke functions.
- Take a hands-on approach to day-to-day venue operations, stepping in wherever needed.
- Assist the Hospitality & Events Manager with show rounds, planning and customer engagement.
- Manage logistical preparation for racedays and events, working closely with operations and catering.
- Build strong relationships with key customers, sponsors, contractors and industry stakeholders.
- Act as a main point of contact for on-site queries, including annual members, owners and trainers.
- Uphold the venue's brand values, ensuring facilities and service levels meet the highest standards.
- Support safe working practices across the venue in line with H&S and operational policies.
- Assist with marketing coordination - liaising with sales and marketing teams to create content and campaigns.
- Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance.
- Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications.
- Ensure non-raceday event setup, breakdown and costings are delivered professionally and efficiently.
- Foster a flexible, collaborative working culture within the team.
What we are looking for:
- Essential:
- Minimum 2 years' experience in venue or event operations - stadia or racing experience an advantage but not essential.
- Strong organisational and logistical planning skills.
- Experience coordinating event build, delivery and breakdown.
- Confident communicator with the ability to build relationships with stakeholders and customers.
- A proactive, problem-solving mindset with strong attention to detail.
- Hard-working, flexible and a strong team player with a positive attitude.
- Desirable:
- Experience in customer engagement roles.
- Background in supporting marketing or sales teams.
- Understanding of H&S procedures, risk assessments, COSHH and safe systems of work.
Why join?
You will be part of a passionate, supportive team in a unique and exciting events environment - working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Business Manager in Chichester employer: Blue Arrow Maidstone
Contact Detail:
Blue Arrow Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Chichester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be ready for those spontaneous interviews! Keep your schedule flexible and be prepared to chat about your experience and how you can contribute to the team. You never know when an opportunity might pop up!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your proactive mindset and ability to thrive in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team and making an impact in the events world.
We think you need these skills to ace Business Manager in Chichester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in venue or event operations. We want to see how your skills align with the role of Business Manager, so don’t hold back on showcasing your organisational and logistical planning abilities!
Show Off Your People Skills: This role is all about building relationships, so let us know about your experience in customer engagement and teamwork. Share examples of how you've successfully collaborated with stakeholders or resolved issues in a fast-paced environment.
Be Proactive in Your Approach: We love a problem-solver! In your application, mention specific instances where you took the initiative to improve processes or enhance customer experiences. This will show us that you’re the hands-on operator we’re looking for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Blue Arrow Maidstone
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its history, the types of events it hosts, and its brand values. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully tackled challenges in event management or operations. Highlight how you approached the problem, the steps you took, and the positive outcomes. This will demonstrate your proactive mindset and ability to thrive in a fast-paced environment.
✨Emphasise Team Collaboration
Since this role involves building strong relationships across teams, suppliers, and customers, be ready to discuss your experience working collaboratively. Share instances where you’ve fostered teamwork and how it contributed to successful event delivery or operational efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the biggest challenges the team currently faces or how they measure success in event delivery. This not only shows your interest but also gives you valuable insights into the company culture.
