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- Tasks: Support the Executive Director in managing operations and delivering exceptional events.
- Company: Join a passionate team at a unique racing and events venue.
- Benefits: Dynamic work environment with opportunities for growth and impact.
- Why this job: Perfect for problem-solvers who love event delivery and building relationships.
- Qualifications: 2 years' experience in venue or event operations, strong organisational skills.
- Other info: Flexible, collaborative culture with a focus on safety and high standards.
The predicted salary is between 28800 - 43200 £ per year.
Are you an organised, hands-on operator who thrives in fast-paced venues? We're looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue.
This is a varied, people-focused role where no two days are the same - perfect for someone who loves problem-solving, event delivery, and building strong relationships across teams, suppliers and customers.
What you'll be doing:
- Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences.
- Lead and deliver non-catering events including self-catered weddings and bespoke functions.
- Take a hands-on approach to day-to-day venue operations, stepping in wherever needed.
- Assist the Hospitality & Events Manager with show rounds, planning and customer engagement.
- Manage logistical preparation for racedays and events, working closely with operations and catering.
- Build strong relationships with key customers, sponsors, contractors and industry stakeholders.
- Act as a main point of contact for on-site queries, including annual members, owners and trainers.
- Uphold the venue's brand values, ensuring facilities and service levels meet the highest standards.
- Support safe working practices across the venue in line with H&S and operational policies.
- Assist with marketing coordination - liaising with sales and marketing teams to create content and campaigns.
- Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance.
- Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications.
- Ensure non-raceday event setup, breakdown and costings are delivered professionally and efficiently.
- Foster a flexible, collaborative working culture within the team.
What we're looking for:
- Essential:
- Minimum 2 years' experience in venue or event operations - stadia or racing experience an advantage but not essential.
- Strong organisational and logistical planning skills.
- Experience coordinating event build, delivery and breakdown.
- Confident communicator with the ability to build relationships with stakeholders and customers.
- A proactive, problem-solving mindset with strong attention to detail.
- Hard-working, flexible and a strong team player with a positive attitude.
- Desirable:
- Experience in customer engagement roles.
- Background in supporting marketing or sales teams.
- Understanding of H&S procedures, risk assessments, COSHH and safe systems of work.
Why join?
You'll be part of a passionate, supportive team in a unique and exciting events environment - working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Business Manager employer: Blue Arrow - Maidstone
Contact Detail:
Blue Arrow - Maidstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for event management shine through. Share your experiences and how you’ve tackled challenges in past roles – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a venue or company you love, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, the best opportunities come from simply putting yourself out there and showing enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re genuinely interested in being part of our team. Let’s make it happen!
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in venue or event operations. We want to see how your skills align with the role of Business Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in past roles. We love a proactive mindset, so share those moments where you’ve stepped up to ensure everything runs smoothly, especially during events!
Highlight Your People Skills: This role is all about building relationships, so make sure to mention your experience in customer engagement and teamwork. We’re looking for someone who can connect with stakeholders and create exceptional experiences, so let that shine through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Blue Arrow - Maidstone
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its history, the types of events it hosts, and its brand values. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully tackled challenges in event management or operations. Highlight how your proactive approach led to positive outcomes, as this role requires a hands-on operator who thrives in fast-paced environments.
✨Emphasise Team Collaboration
Since this role involves building strong relationships across teams and stakeholders, be ready to discuss how you've effectively collaborated in previous positions. Share stories that demonstrate your ability to work well with others and foster a positive team culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the venue's future events, team dynamics, or operational challenges they face. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
