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For Companies At a Glance
- Tasks: Lead a friendly team and ensure exceptional customer experiences daily.
- Company: Join a charming café in the picturesque Cotswolds, known for its warm atmosphere.
- Benefits: Enjoy daytime shifts, free meals, and a supportive team environment.
- Why this job: Make a positive impact in a vibrant setting while enjoying evenings off.
- Qualifications: Experience in hospitality with strong leadership and communication skills required.
- Other info: Applications encouraged from those eager to thrive in a dynamic café culture.
The predicted salary is between 33000 - 36000 £ per year.
A delightful café in the heart of the picturesque Cotswolds is looking for a dedicated and customer-focused Front of House Manager. This rewarding role offers the opportunity to lead a friendly team while ensuring an exceptional experience for every visitor.
About the Role
The Front of House Manager will oversee daily operations, uphold outstanding customer service, and maintain the café's warm and welcoming atmosphere. Working closely with kitchen staff, this individual will support business growth and high-quality service.
Key Responsibilities
- Leading and training the front-of-house team to deliver excellent service
- Managing bookings, stock, and daily operations efficiently
- Creating a welcoming and positive experience for all customers
- Handling payments, cash flow, and ensuring smooth financial processes
- Collaborating with kitchen staff to maintain high standards
Ideal Candidate
The role is suited to an experienced hospitality professional with strong leadership and communication skills. A passion for great food, coffee, and excellent customer service is essential. The ability to work well under pressure in a fast-paced environment, alongside a proactive approach to problem-solving, is highly valued.
Perks & Benefits
- Daytime shifts - enjoy evenings free!
- Free meals while working
- Work in a beautiful and vibrant location
- A supportive and friendly team environment
This is a fantastic opportunity for an experienced Front of House Manager to bring their expertise to a thriving café in one of the most scenic areas of the UK. Applications are encouraged from professionals eager to make a positive impact in a warm and dynamic setting.
Front of House Manager employer: Blue Arrow Ltd
Contact Detail:
Blue Arrow Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with the café's ethos and menu before applying. Understanding their unique offerings and customer service style will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Network within the local hospitality community. Attend events or visit similar cafés in the Cotswolds to connect with other professionals who might provide insights or even referrals for the position.
✨Tip Number 3
Prepare to showcase your leadership skills in a practical way. Think of examples from your past experiences where you've successfully managed a team or improved customer satisfaction, as these will be key talking points.
✨Tip Number 4
Be ready to discuss how you handle high-pressure situations. The café environment can be fast-paced, so having specific strategies or anecdotes about managing stress and maintaining service quality will set you apart.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, customer service achievements, and any specific roles that relate to managing a front-of-house team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the café industry and your understanding of what makes a great customer experience. Mention specific examples from your past roles that demonstrate your ability to lead a team and handle busy environments.
Highlight Relevant Skills: In your application, emphasise key skills such as communication, problem-solving, and financial management. These are crucial for the Front of House Manager role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the hospitality sector.
How to prepare for a job interview at Blue Arrow Ltd
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully trained and motivated staff in the past.
✨Demonstrate Customer Service Passion
This role is all about creating a welcoming atmosphere. Share specific examples of how you've gone above and beyond for customers in previous positions to highlight your commitment to excellent service.
✨Know the Café's Offerings
Familiarise yourself with the café's menu and any unique offerings. Being able to discuss the food and drink options confidently will show your genuine interest in the role and the business.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle difficult situations, such as managing a busy shift or resolving customer complaints. Think of examples from your past that demonstrate your proactive approach to problem-solving.
