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- Tasks: Support panel meetings by preparing documents, taking minutes, and managing communications.
- Company: Join a supportive team at Blue Arrow, a Disability Confident Employer.
- Benefits: Competitive pay, hybrid working, and opportunities for skill development.
- Why this job: Make a difference by supporting important decision-making processes with compassion.
- Qualifications: Minute-taking skills and proficiency in Microsoft Office are essential.
- Other info: Flexible hours with occasional travel and evening support required.
The predicted salary is between 14 - 22 £ per hour.
We're looking for someone to join us on a 3-month temporary contract (with potential to extend).
Pay: 18.54 per hour
Hours: Monday-Friday, 9am-5pm
Start date: End of March 2026
Minute-taking skills are essential for this role.
Hybrid working
Role Overview
You will support panel meetings by helping with preparation, taking accurate minutes, and managing the administration before, during and after each session. This role involves handling sensitive information, supporting panel members, and communicating with a wide range of people with professionalism and compassion.
Main Duties
- Provide support to panel members throughout the decision-making process, following legal guidance.
- Prepare meeting papers, format documents, write clear letters, and take high-quality, accurate minutes.
- Work confidently with online platforms, file systems, Microsoft Teams and Microsoft Office, sometimes guiding panel members on their use.
- Respond to enquiries and manage shared inboxes, communicating respectfully with various stakeholders, including survivors.
- Communicate clearly, honestly and professionally, and support colleagues across the team.
- Maintain confidentiality and handle difficult or sensitive information while looking after your own wellbeing.
- Follow data protection, document control and information-management policies.
- Work collaboratively across the organisation to support improvements in processes and procedures.
- Assist the operations team with planning and resource scheduling for panel activity.
- Build positive relationships with colleagues to ensure high-quality service delivery.
- Handle complaints and enquiries in a professional, values-driven manner.
- Be flexible and willing to support wider tasks or develop new skills when needed.
- Be available for occasional travel within Scotland (with notice).
- Provide occasional evening or weekend support for exceptional panel requirements (also with notice).
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Support Coordinator in Glasgow employer: Blue Arrow Ltd. Glasgow
Contact Detail:
Blue Arrow Ltd. Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coordinator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Support Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to minute-taking and communication skills. We recommend doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with Microsoft Teams and Office, as well as any other online platforms mentioned in the job description. Being able to demonstrate your proficiency can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support Coordinator in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Support Coordinator role. Highlight your minute-taking skills and any relevant experience that shows you can handle sensitive information with professionalism and compassion.
Showcase Your Communication Skills: Since this role involves communicating with a wide range of people, be sure to demonstrate your clear and respectful communication style in your application. Use examples that reflect your ability to manage enquiries and build positive relationships.
Highlight Your Tech Savvy: Mention your experience with online platforms, Microsoft Teams, and Microsoft Office. We want to see that you're comfortable with technology, as this is crucial for supporting panel members and managing documents effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blue Arrow Ltd. Glasgow
✨Master Minute-Taking
Since minute-taking skills are essential for this role, practice taking minutes from mock meetings. Focus on capturing key points, decisions, and action items clearly and concisely. This will not only help you in the interview but also demonstrate your readiness for the job.
✨Know Your Tools
Familiarise yourself with Microsoft Teams and Office, as well as any online platforms mentioned in the job description. During the interview, be prepared to discuss how you've used these tools in past roles or how you would approach using them in this position.
✨Showcase Your Communication Skills
This role requires clear and professional communication. Prepare examples of how you've effectively communicated with diverse stakeholders in previous jobs. Highlight your ability to handle sensitive information with compassion and professionalism.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss times when you've adapted to changing circumstances or taken on additional responsibilities. Emphasise your willingness to support wider tasks and collaborate with colleagues to improve processes, as this aligns with the role's requirements.