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- Tasks: Welcome guests, set up events, and ensure smooth operations.
- Company: Join a vibrant hospitality team in the heart of Glasgow.
- Benefits: Enjoy competitive pay, overtime rates, and a dynamic work environment.
- Why this job: Perfect for those who love engaging with people and thrive in fast-paced settings.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: Flexible hours and opportunities for growth in a supportive workplace.
Permanent Hospitality vacancy - Front of house
Location - Glasgow City Centre
Hourly pay 12.61 (plus overtime at time x and double time)
Working hours - 40 hours per week
Our client based near George Square in Glasgow is looking for someone with Hospitality Front of House experience. Please read the job spec below to find out more.
Job role:
- Setting up for events - these can be internal and external events
- Welcoming guests and attendees
- Setting up and dismantling of AV equipment
- Reporting any faulty equipment or property issues so that it can be repaired or replaced as soon as possible
- Setting up and clearing of refreshments on occasions
- Liaising with events team
- Speaking with guests to resolve any potential issues
- Completing handover reports at end of shift
Required knowledge and skills:
- ESSENTIAL: Experience working with the public
- Experience working in a similar position
- Ability to undertake heavy manual lifting
- Provide a high standard of service to customers using the facilities
- Good oral and written communication skills
- Able to work unsupervised or as part of a team
- Willingness to work variable and unsocial hours including weekends when required
- Good time management
- Good organisational skills
- Flexible and adaptable approach
- Comfortable opening and closing the building (after training period)
- Good computer skills
If you are looking for a new permanent position and have Front of House Hospitality experience and experience with the above duties, please submit your CV and I will be in touch.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Front of House - Hospitality employer: Blue Arrow Ltd. Glasgow
Contact Detail:
Blue Arrow Ltd. Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Hospitality
✨Tip Number 1
Familiarise yourself with the venue and its events. Knowing the layout and the types of events held can give you an edge during interviews, as you can demonstrate your understanding of the role and how you can contribute to the team.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of interaction with guests, being able to showcase your ability to handle various situations and resolve issues will be crucial in impressing the hiring team.
✨Tip Number 3
Network within the hospitality industry in Glasgow. Attend local events or join online groups where you can connect with professionals in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 4
Prepare for questions about your experience with heavy lifting and AV equipment. Be ready to discuss specific instances where you've successfully managed these tasks, as it shows you're capable and confident in handling the physical demands of the job.
We think you need these skills to ace Front of House - Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Front of House experience and any relevant skills mentioned in the job description. Use specific examples to demonstrate your ability to provide excellent customer service and manage events.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience with setting up events, liaising with guests, and handling equipment. Show enthusiasm for the position and the company.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management, and ability to work both independently and as part of a team. These are crucial for the Front of House role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Arrow Ltd. Glasgow
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality, especially any roles that involved front of house duties. Be prepared to discuss specific situations where you provided excellent customer service or resolved guest issues.
✨Demonstrate Communication Skills
Since good oral and written communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to describe how you would handle a difficult guest or communicate with the events team.
✨Prepare for Manual Lifting Questions
Given the requirement for heavy manual lifting, be ready to discuss your physical capabilities and any relevant experiences. It’s a good idea to mention any past roles where you had to lift or move equipment.
✨Exhibit Flexibility and Adaptability
The job requires a flexible approach to working hours, including weekends. Be prepared to discuss your availability and willingness to adapt to changing schedules or unexpected situations during events.
