At a Glance
- Tasks: Manage daily office operations and support the team with various administrative tasks.
- Company: Growing fire detection and security systems installation company.
- Benefits: Competitive salary, 20 days holiday plus 8 public holidays, and flexible working.
- Other info: Join a close-knit team and enjoy a dynamic work atmosphere.
- Why this job: Shape the office environment and bring your ideas to improve systems.
- Qualifications: Experience in office management and strong organisational skills required.
Location - Coatbridge
Monday - Friday 8:30am - 5pm
Salary 30k - 40k (negotiable for someone with Fire Industry experience)
Our client is a growing fire detection and security systems installation company. They are looking for an organised, proactive Office Manager to run the day-to-day administration of the business and keep the office, projects, and people running smoothly. This is a fantastic opportunity for someone who thrives on structure and problem-solving. Fire and security industry experience is essential for this role, and salary can be negotiable due to industry experience.
As Office Manager, you'll be the central point of contact for the office, supporting the director and team with everything from customer service and project paperwork to supplier coordination and general HR administration. You'll help shape how the office runs, so there's real scope to bring your own ideas and improve our systems.
Key Responsibilities:
- Manage day-to-day office operations, procedures and administration
- Handle incoming customer calls and enquiries, including alarm call handling and general customer service
- Handle and resolve customer complaints professionally and promptly
- Oversee stores and materials administration, ordering and stock control
- Support the directors with general administrative and organisational tasks
- Help maintain compliance with health & safety and quality management procedures
- Oversee project administration and paperwork, from job scheduling through to completion
- Coordinate with engineers, suppliers and clients to keep jobs on track
- Manage petty cash and support basic financial administration and invoicing
- Maintain company systems and records (e.g. CRM, job management software UPTICK)
- Support recruitment, onboarding and general HR administration
About You:
- Good general education to secondary level
- Proven experience in an office management, administration or coordination role
- Excellent organisational and time management skills
- Confident using MS Office applications (Excel, Word, PowerPoint)
- Strong written and verbal communication skills, with a polite telephone manner
- Ability to work under pressure and use your own initiative
- Comfortable working as part of a small, close-knit team
- Trustworthy, reliable, with good time-keeping and attendance
- Willing to work flexibly and support the wider team when needed
- Full UK driving licence
- Willingness to undergo security screening to industry standards
What We Offer:
- Competitive salary, dependent on experience
- 20 days + 8 Scottish public holidays
Office Manager in Coatbridge employer: Blue Arrow Ltd. Glasgow
Join a dynamic and growing fire detection and security systems installation company in Coatbridge as an Office Manager, where your organisational skills will be valued and your ideas welcomed. We offer a supportive work culture that prioritises employee growth, with opportunities to enhance your skills while managing day-to-day operations in a collaborative environment. Enjoy a competitive salary, generous holiday allowance, and the chance to make a meaningful impact in a vital industry.
