At a Glance
- Tasks: Support and improve IT systems, providing top-notch assistance to users.
- Company: Join a dynamic team at NIAS, making a difference in healthcare technology.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Engaging work environment with a focus on teamwork and innovation.
- Why this job: Be part of a vital team that enhances IT services in the healthcare sector.
- Qualifications: Degree in ICT or equivalent experience in IT support and network management.
The predicted salary is between 30000 - 40000 € per year.
The post holder will be responsible for the support and delivery of an extensive range of Information Technology (IT) Systems within NIAS. As a member of the IT Team, he/she will provide support and assistance for the implementation, operation and improvement of the Trust's IT Systems and Services. The Post Holder will be a member of a team that is responsible, through the Trusts ICT Manager, for managing and resolving incidents as they arise on the Trusts ICT Infrastructure, ICT Systems, remote access solutions and telephone systems.
Key Duties / Responsibilities
- In conjunction with the IT Manager and Assistant Director ICT, develop and implement the Trust's IT strategy and related policies to ensure the delivery of effective and efficient IT and Radio/Telephony Services.
- Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems within NIAS.
- Undertake routine maintenance and fault analysis, diagnosis and resolution for the full range of IT and Telephony Services in use within NIAS.
- Provide Primary Frontline support for all of the Hardware and Software used by both of the Trust's Control Rooms and all associated services.
- Maintain and develop Active Directory and Email accounts across NIAS as directed by ICT Manager.
- Maintain and develop the AVAYA VOIP telephone System and all associated hardware as directed by ICT Manager.
Essential Criteria
- University Degree or a recognised equivalent professional qualification in an Information Communication and Technology (ICT) discipline and a minimum of 1 year’s experience in the installation and support of network based computer equipment; OR HND or recognised equivalent professional qualification in an ICT discipline and a minimum of 2 years’ experience; OR a minimum of 4 years’ experience in the installation and support of network based computer equipment.
- Working knowledge and experience of Microsoft desktop application software and Windows operating systems.
- Practical experience of administrating and supporting an IT Network, including troubleshooting and configuration of devices such as Hubs, Switches and Routers.
- Hold a current full driving licence and/or have access to a form of transport which will permit the applicant to meet the post requirements in full.
- Working knowledge and experience of Help Desk Management Systems.
- Working knowledge and experience of Intranet/Internet Portal Systems and Technologies.
Applicants will be required to participate in the IT on call rota. Must have good interpersonal skills with the ability to communicate with users at all levels. Must be capable of clearly interpreting complex technical data and providing detailed advice to both users and commercial suppliers of IT Systems. Must be capable of working alone and as part of a team. Must be capable of planning and prioritising workload effectively.
ICT Technician in Belfast employer: Blue Arrow HS
NIAS is an exceptional employer that prioritises the professional growth and development of its staff, offering a supportive work culture where teamwork and innovation thrive. As an ICT Technician in Belfast, you will benefit from a dynamic environment that encourages continuous learning and provides opportunities to work on cutting-edge IT systems that directly impact the community's health services. With a commitment to employee well-being and a focus on delivering efficient IT solutions, NIAS stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Technician in Belfast
✨Tip Number 1
Network like a pro! Attend local tech meetups or online forums related to ICT. It's a great way to meet people in the industry and get insider info on job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects or any troubleshooting you've done. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions specific to ICT roles. Think about scenarios where you've solved problems or improved systems, and be ready to discuss them.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are keen on joining our team. It shows initiative and enthusiasm, which we really appreciate!
We think you need these skills to ace ICT Technician in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ICT Technician role. Highlight your relevant experience with IT systems, fault diagnosis, and any specific technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with Microsoft applications and network support, as these are key for us.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled complex IT issues in the past. We love candidates who can demonstrate their troubleshooting skills and how they’ve improved IT services in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Blue Arrow HS
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft desktop applications, Windows operating systems, and network devices like hubs, switches, and routers. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT issues in previous roles. Think about complex faults you've tackled and how you approached them. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Communicate Clearly
Since you'll be interacting with users at all levels, practice explaining technical concepts in simple terms. You might be asked to interpret complex data during the interview, so being able to communicate effectively is key. Consider role-playing with a friend to refine your explanations.
✨Understand the Trust's IT Strategy
Familiarise yourself with the Trust's IT strategy and policies. Research NIAS and think about how your skills can contribute to their objectives. Showing that you understand their goals and how you can help achieve them will set you apart from other candidates.
