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- Tasks: Welcome guests, set up events, and ensure everything runs smoothly.
- Company: Join a vibrant hospitality team in the heart of Glasgow City Centre.
- Benefits: Earn £12.61 per hour with overtime pay and flexible hours.
- Why this job: Be part of exciting events and enhance your customer service skills.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: Opportunity for permanent position with a supportive employer.
Permanent Hospitality vacancy - Front of house
Location - Glasgow City Centre
Hourly pay £12.61 (plus overtime at time x and double time)
Working hours - 40 hours per week
Our client based near George Square in Glasgow is looking for someone with Hospitality Front of House experience. Please read the job spec below to find out more.
Job role:
- Setting up for events - these can be internal and external events
- Welcoming guests and attendees
- Setting up and dismantling of AV equipment
- Reporting any faulty equipment or property issues so that it can be repaired or replaced as soon as possible
- Setting up and clearing of refreshments on occasions
- Liaising with events team
- Speaking with guests to resolve any potential issues
- Completing handover reports at end of shift
Required knowledge and skills:
- ESSENTIAL: Experience working with the public
- Experience working in a similar position
- Ability to undertake heavy manual lifting
- Provide a high standard of service to customers using the facilities
- Good oral and written communication skills
- Able to work unsupervised or as part of a team
- Willingness to work variable and unsocial hours including weekends when required
- Good time management
- Good organisational skills
- Flexible and adaptable approach
- Comfortable opening and closing the building (after training period)
- Good computer skills
If you are looking for a new permanent position and have Front of House Hospitality experience and experience with the above duties, please submit your CV and I will be in touch.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Front of House - Hospitality employer: Blue Arrow - Glasgow
Contact Detail:
Blue Arrow - Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Hospitality
✨Tip Number 1
Familiarise yourself with the venue and its events. Knowing the layout and the types of events held can give you an edge during interviews, as you can demonstrate your understanding of the role and how you can contribute to the team.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of interaction with guests, being able to showcase your ability to handle various situations and resolve issues will be crucial in impressing the hiring team.
✨Tip Number 3
Network within the hospitality industry in Glasgow. Attend local events or join online groups where you can connect with professionals in the field. This could lead to valuable insights and recommendations that may help you land the job.
✨Tip Number 4
Prepare for questions about your experience with AV equipment and manual lifting. Be ready to discuss specific instances where you've successfully managed these tasks, as it shows you're well-prepared for the physical demands of the role.
We think you need these skills to ace Front of House - Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Front of House experience and any relevant skills mentioned in the job description. Use specific examples to demonstrate your ability to provide excellent customer service and manage events.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience with setting up events, liaising with guests, and handling equipment. Show enthusiasm for the position and explain why you would be a great fit.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management, and ability to work both independently and as part of a team. These are essential for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Arrow - Glasgow
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality, especially any roles that involved front of house duties. Be prepared to discuss specific situations where you provided excellent customer service or resolved issues for guests.
✨Demonstrate Communication Skills
Since good oral and written communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to role-play a scenario with a guest, so think about how you would handle various situations.
✨Prepare for Manual Tasks
Given the requirement for heavy manual lifting, be ready to discuss your physical capabilities. You could be asked about your experience with setting up events or handling equipment, so think of examples that showcase your strength and reliability.
✨Exhibit Flexibility and Adaptability
The job requires a flexible approach to working hours, including weekends. Be honest about your availability and express your willingness to adapt to the needs of the business. Share any past experiences where you successfully managed variable schedules.
