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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join Blue Arrow, a supportive employer committed to your growth.
- Benefits: Competitive salary, paid overtime, and opportunities for career development.
- Why this job: Make a real impact in a fast-paced environment while enjoying flexibility.
- Qualifications: Experience in café management and strong leadership skills required.
- Other info: Driving license essential; dynamic role with varied daily responsibilities.
The predicted salary is between 29000 - 33000 £ per year.
Salary: £29,000 - £33,000 DOE
Hours: Full-time (approx. 40 hours per week)
Location: Edinburgh, Midlothian & East Lothian
Driving License: Essential (own transport required)
About the Role
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You'll be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience. Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements
- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained. Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices. Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
What We're Looking For
- Previous experience in a similar role OR extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
Benefits
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites in Livingston employer: Blue Arrow - Edinburgh
Contact Detail:
Blue Arrow - Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Blue Arrow and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the fast-paced environment they’re looking for.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated teams in the past. They want someone who can lead by example, so highlight those hands-on experiences.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you're engaged and serious about the position. Plus, it helps you figure out if it's the right fit for you!
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Supervisor role. Highlight your leadership experience in fast-paced café environments and any relevant certifications like Food Hygiene.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved customer experiences in previous positions.
Show Your Passion: Let your enthusiasm for the café industry shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Blue Arrow - Edinburgh
✨Know Your Cafés Inside Out
Before the interview, make sure you research the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific situations where you motivated staff or improved customer service. This will demonstrate your ability to inspire and support teams effectively.
✨Highlight Your Compliance Knowledge
Since health and safety compliance is crucial, be ready to discuss your experience with food hygiene standards and safety regulations. Mention any relevant certifications you hold, like the Level 3 Food Hygiene Certificate, to reinforce your qualifications.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios like handling a busy shift or resolving a customer complaint. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
