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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join Blue Arrow, a supportive employer committed to your growth.
- Benefits: Competitive salary, paid overtime, and opportunities for career development.
- Why this job: Make a real impact in a fast-paced environment while enjoying flexibility.
- Qualifications: Experience in café management and strong leadership skills required.
- Other info: Be part of a dynamic team with a focus on excellence and improvement.
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You will be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience. Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters.
While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements
- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained. Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices, following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
What We’re Looking For
- Previous experience in a similar role OR extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
Benefits
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites in Edinburgh employer: Blue Arrow - Edinburgh
Contact Detail:
Blue Arrow - Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a fast-paced environment. We want to hear how you inspire and motivate others.
✨Tip Number 3
Be ready to show off your barista skills! If you’ve got experience in busy café environments, prepare to discuss your hands-on approach and how you maintain high standards under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Supervisor role. Highlight your leadership experience in fast-paced café environments and any relevant certifications like Food Hygiene.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved customer experiences in previous positions.
Show Your Passion: We love candidates who are genuinely excited about the role! Let your enthusiasm for the café industry and commitment to high standards shine through in your application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Blue Arrow - Edinburgh
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your hands-on approach and ability to inspire others.
✨Highlight Your Compliance Knowledge
Since health and safety standards are crucial in this role, be ready to discuss your experience with food hygiene and safety regulations. Mention any relevant certifications you hold, like the Level 3 Food Hygiene Certificate, to show you're well-prepared for the responsibilities.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios like handling a busy shift or resolving customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
