At a Glance
- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join Blue Arrow, a supportive employer committed to your growth.
- Benefits: Competitive salary, paid overtime, and opportunities for career development.
- Why this job: Make a real impact in a fast-paced environment while enjoying flexibility.
- Qualifications: Experience in café management and strong leadership skills required.
- Other info: Driving license essential; dynamic role with travel between sites.
The predicted salary is between 29000 - 33000 £ per year.
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You will be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience.
Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained.
- Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices.
- Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
- Previous experience in a similar role OR extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Locations
Area Supervisor - Visitor Attraction Café Sites in Edinburgh, Scotland employer: Blue Arrow - Edinburgh
Contact Detail:
Blue Arrow - Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Edinburgh, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the café and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific café, pop in and introduce yourself. A friendly chat with the manager can leave a lasting impression and might just lead to a job opportunity.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and customer service. We want you to shine when discussing how you’d maintain high standards and motivate your team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Edinburgh, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fast-paced café environments and leadership roles. We want to see how you've led teams and maintained high standards, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Area Supervisor role. Share specific examples of how you've motivated teams and improved customer experiences in previous jobs.
Show Off Your Qualifications: If you’ve got a Level 3 Food Hygiene Certificate or any barista training, make sure these qualifications are front and centre in your application. We love seeing candidates who are serious about food safety and quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Blue Arrow - Edinburgh
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your hands-on approach and ability to inspire others.
✨Highlight Your Compliance Knowledge
Since health and safety standards are crucial in this role, be ready to discuss your experience with food hygiene and safety regulations. Mention any relevant certifications you hold, like the Level 3 Food Hygiene Certificate, and how you've implemented best practices in previous roles.
✨Flexibility is Key
Emphasise your willingness to adapt to changing business needs. Share examples of times when you've had to adjust your schedule or approach to meet demands. This will show that you're not just a great supervisor but also a team player who can handle the dynamic nature of café operations.