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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join a supportive team at Blue Arrow, a Disability Confident Employer.
- Benefits: Competitive salary, paid overtime, and opportunities for growth.
- Other info: Flexibility to travel between sites and adapt to business needs is essential.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in café management and strong leadership abilities required.
The predicted salary is between 29000 - 33000 £ per year.
Salary: £29,000 - £33,000 DOE
Hours: Full-time (approx. 40 hours per week)
Location: Edinburgh, Midlothian & East Lothian
Driving License: Essential (own transport required)
About the Role
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You'll be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience. Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements
- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained.
- Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices.
- Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
What We're Looking For
- Previous experience in a similar role or extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
Benefits
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites in Dalkeith employer: Blue Arrow - Edinburgh
Contact Detail:
Blue Arrow - Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Dalkeith
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Blue Arrow and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service in a café setting. We want to hear how you’ve made a difference in fast-paced environments!
✨Tip Number 3
Be ready to demonstrate your hands-on approach! Since this role is all about leading by example, be prepared to discuss how you would jump in and support your team during busy shifts.
✨Tip Number 4
Don’t forget to highlight your flexibility! With the need to travel between sites, make sure to mention your willingness to adapt and how you manage your time effectively across different locations.
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Dalkeith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Supervisor role. Highlight your leadership experience in fast-paced café environments and any relevant certifications like Food Hygiene.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved customer experiences in previous positions.
Showcase Your Flexibility: Since the role requires flexibility, mention your willingness to adapt to different sites and hours. This shows us you're ready to meet the demands of the job head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Blue Arrow - Edinburgh
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Discuss your approach to motivating staff and ensuring high standards of customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Compliance Knowledge
Since health & safety and food hygiene are crucial, brush up on relevant regulations and best practices. Be prepared to discuss how you've maintained compliance in previous roles and how you would ensure the same in this position.
✨Demonstrate Flexibility and Problem-Solving Skills
This role requires adaptability, so think of scenarios where you've had to adjust quickly to changing circumstances. Share examples of how you've solved problems on the spot, especially in busy café settings, to illustrate your proactive approach.