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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join a dynamic team at Blue Arrow, a Disability Confident Employer.
- Benefits: Competitive salary, paid overtime, and growth opportunities in a supportive environment.
- Why this job: Make a real impact in a fast-paced café setting while developing your leadership skills.
- Qualifications: Experience in café management, strong leadership, and a full UK driving license required.
- Other info: Flexibility to travel between sites and adapt to business needs is essential.
The predicted salary is between 29000 - 33000 £ per year.
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You'll be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience.
Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained.
- Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands-on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices.
- Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
- Previous experience in a similar role OR extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites in Broughton employer: Blue Arrow - Edinburgh
Contact Detail:
Blue Arrow - Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Broughton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Blue Arrow and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service in a café setting. We want to hear how you motivate others and handle challenges, so be ready to share those experiences.
✨Tip Number 3
Show off your flexibility! Since the role requires travelling between sites and adapting to business needs, highlight any past experiences where you've successfully managed multiple responsibilities or adapted to changing situations.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or operational challenges. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Broughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Supervisor role. Highlight your experience in fast-paced café environments and any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and maintained high standards in previous positions. Let us know why you’re excited about joining our cafés!
Show Off Your Qualifications: Don’t forget to mention your Barista training and any relevant certifications like Food Hygiene or Allergen Awareness. These qualifications are key for us, so make sure they stand out in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blue Arrow - Edinburgh
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific challenges you've faced and how you motivated your team to overcome them. This will demonstrate your hands-on approach and ability to inspire others.
✨Highlight Compliance Knowledge
Since health & safety and food hygiene are crucial, brush up on relevant regulations and best practices. Be ready to discuss how you've ensured compliance in previous roles, as this will reassure them of your capability to maintain high standards.
✨Flexibility is Key
Emphasise your willingness to adapt to changing business needs. Share instances where you've had to adjust your schedule or approach to meet demands. This will show that you're not just a great supervisor but also a team player who can handle the dynamic nature of café operations.
