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- Tasks: Lead and inspire café teams across Edinburgh, ensuring top-notch customer service.
- Company: Join a supportive team at Blue Arrow, a Disability Confident Employer.
- Benefits: Competitive salary, paid overtime, and opportunities for growth.
- Other info: Flexibility required; driving license essential for site travel.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in café management or supervisory roles, with strong leadership abilities.
The predicted salary is between 29000 - 33000 £ per year.
Blue Arrow are looking for a permanent hands-on Area Supervisor to oversee a group of cafés across Edinburgh, Midlothian, and East Lothian. This is a leadership role for someone who thrives in a fast-paced environment and leads by example. You'll be responsible for ensuring operational excellence, maintaining high standards of customer service, and supporting your teams to deliver a welcoming and efficient front-of-house experience.
Must have previous experience of working in fast-paced busy environments, working in busy café kitchen environments and fast-paced counters. While contracted hours are around 40 per week, flexibility is key as the role may require additional time to meet business needs, albeit overtime will be paid at an hourly rate. Sites are open from 9.00am, 7 days a week.
Key Responsibilities / Requirements- Oversee day-to-day operations, working in different sites daily, working closely with Senior Management.
- Barista trained.
- Level 3 Food Hygiene Certificate and/or Allergen Awareness Certificate.
- Maintain 5* food quality at all times.
- Lead by example, be hands on, motivate, and develop café teams to deliver an exceptional customer experience.
- Ensure compliance with health & safety and food hygiene standards.
- Drive continuous improvement and implement best practices.
- Following the house rules ensuring all daily checks are completed.
- Good communication with Senior Management.
- Previous experience in a similar role or extensive hands-on experience as a Café Supervisor/Manager.
- Strong leadership skills with the ability to inspire and support teams.
- Excellent organisational and problem-solving abilities.
- A proactive, customer-focused approach.
- Full UK driving license and access to a vehicle (essential).
- Flexibility to travel between sites and adapt to business needs.
- Competitive salary based on experience.
- Paid overtime.
- Opportunity to grow and develop within a supportive team environment.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Area Supervisor - Visitor Attraction Café Sites in Bonnyrigg employer: Blue Arrow - Edinburgh
Contact Detail:
Blue Arrow - Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Visitor Attraction Café Sites in Bonnyrigg
✨Tip Number 1
Network like a pro! Reach out to your connections in the café and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific café, pop in and introduce yourself. A friendly chat with the manager can leave a lasting impression and might just lead to a job opportunity.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and customer service. We all know that being hands-on is key, so be ready to share examples of how you've led teams in busy environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Area Supervisor - Visitor Attraction Café Sites in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Supervisor role. Highlight your experience in fast-paced café environments and any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your flexibility and customer-focused approach!
Show Off Your Qualifications: If you have a Level 3 Food Hygiene Certificate or any barista training, make sure to include that in your application. We love seeing candidates who are committed to maintaining high standards of food quality and safety!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blue Arrow - Edinburgh
✨Know Your Cafés
Before the interview, do your homework on the cafés you'll be overseeing. Familiarise yourself with their menus, customer reviews, and any unique features. This shows your genuine interest in the role and helps you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Discuss your approach to motivating staff and ensuring high standards of customer service. Use anecdotes that highlight your ability to inspire and develop your team.
✨Demonstrate Problem-Solving Skills
Prepare to discuss challenges you've faced in previous roles and how you overcame them. This could include managing busy periods or resolving customer complaints. Highlight your organisational skills and proactive approach to maintaining operational excellence.
✨Emphasise Flexibility and Adaptability
Since the role requires travelling between sites and adapting to business needs, be sure to express your willingness to be flexible. Share experiences where you've successfully adapted to changing circumstances, showing that you're ready for the dynamic nature of the job.