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- Tasks: Be the friendly face of the school, managing calls and welcoming everyone.
- Company: Join a supportive school community in Derby with a dynamic team.
- Benefits: Full-time hours, training provided, and potential for permanent role.
- Other info: Opportunity to grow in a fast-paced environment with a caring team.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Experience in reception, strong communication, and a calm demeanour.
The predicted salary is between 20000 - 25000 £ per year.
Location: Derby, DE24
Contract: Full Time - Temporary Ongoing - potential to go permanent for the right person
Start: Monday 18th May 2026
DBS: Enhanced Child Workforce DBS required
On behalf of our client we are looking for an organised, confident and people-focused School Receptionist to join their busy front-of-house team. As the first point of contact for parents, students, visitors and staff, you'll play a vital role in creating a positive and welcoming experience for everyone who enters the school.
About the Role
Their school reception is fast-paced and dynamic, so they need someone who can stay calm under pressure, manage multiple tasks at once, and adapt quickly to whatever the day brings. You'll handle telephone and face-to-face enquiries, support staff with administrative tasks, and maintain a professional and friendly reception environment at all times. At times, you may be dealing with parents who are upset or frustrated. For this reason, we are looking for someone who is patient, composed, and able to de-escalate situations with confidence and empathy.
Key Responsibilities
- Greeting and assisting students, parents, visitors and staff
- Managing incoming calls, emails and queries in a polite and efficient manner
- Handling a variety of administrative tasks to support the school office
- Maintaining accurate records and updating school systems
- Managing visitor entry and safeguarding procedures
- Remaining calm and professional when handling challenging conversations
About You
- Proven experience working in a Receptionist role, ideally 1-2 years
- Excellent communication skills, both written and verbal
- Friendly, confident and able to build rapport quickly
- Strong IT and PC skills - training will be provided on school systems
- Able to stay composed under pressure and manage difficult conversations
- Highly organised with strong attention to detail
- A team player with a positive and proactive approach
- Must have an Enhanced Child Workforce DBS
What We Offer
- A supportive and welcoming staff team
- Training on school systems and processes
- The opportunity to make a real difference in a busy school community
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Receptionist in Derby employer: Blue Arrow - Derby
Contact Detail:
Blue Arrow - Derby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Derby
✨Tip Number 1
Get to know the school! Before your interview, do a bit of research on the school’s values and community. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact, role-play common scenarios with friends or family. This will help you feel more confident when handling enquiries and managing challenging conversations.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. This could be through a quick story or even a simple list of your achievements that highlight your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows that you're proactive and ready to take the next step in your career!
We think you need these skills to ace Receptionist in Derby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our school community.
Tailor Your Experience: Make sure to highlight your relevant experience as a receptionist. We’re looking for someone who can handle a busy environment, so share specific examples of how you've managed multiple tasks or dealt with challenging situations in the past.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure your CV and cover letter are well-structured and easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Blue Arrow - Derby
✨Know the School Inside Out
Before your interview, take some time to research the school. Familiarise yourself with their values, mission, and any recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their community.
✨Practice Your People Skills
As a receptionist, you'll be the first point of contact for many. Practice your greeting and how you would handle various scenarios, especially challenging conversations. Role-playing with a friend can help you feel more confident and prepared for those tricky situations.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. Think of specific examples from your past experience where you successfully juggled different responsibilities. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school's culture, team dynamics, and what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.