At a Glance
- Tasks: Assist dealers with parts inquiries and manage back orders daily.
- Company: Join a dynamic team focused on delivering top-notch parts support.
- Benefits: Enjoy flexible working hours and potential for remote work.
- Why this job: Be part of a supportive culture that values your input and growth.
- Qualifications: No prior experience needed; just a passion for customer service and learning.
- Other info: Great opportunity for high school and college students to gain valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Parts Advisors.
Key Responsibilities:
- To assist the Dealer and Key Account Parts Support team, your main responsibilities will include:
- Managing and processing back orders
- Monitoring and following up on outstanding back orders
- Providing advice on parts availability and pricing
- Responding to dealer inquiries via ASiST
- Handling inbound and outbound calls
- Generating...
Parts Specialist Advisor employer: Blue Arrow - Coventry
Contact Detail:
Blue Arrow - Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Specialist Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry. Understanding common terminology and processes will help you communicate effectively with dealers and key accounts, showcasing your expertise during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling inbound and outbound calls, being articulate and confident will make a great impression on potential employers.
✨Tip Number 3
Research the company’s products and services thoroughly. Knowing what parts they offer and their pricing strategies will allow you to provide informed advice and demonstrate your genuine interest in the role.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, helping you tailor your approach when applying through our website.
We think you need these skills to ace Parts Specialist Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Parts Specialist Advisor. Highlight your relevant experience in managing and processing back orders, as well as your ability to provide advice on parts availability and pricing.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are directly related to the role. Emphasise any previous experience in customer service, handling inquiries, or working with parts management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully managed back orders or provided excellent support to clients in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Blue Arrow - Coventry
✨Know Your Parts
Familiarise yourself with the parts and components relevant to the role. Understanding the products will help you answer questions confidently and demonstrate your expertise during the interview.
✨Prepare for Common Scenarios
Think about how you would handle specific situations, such as managing back orders or responding to dealer inquiries. Be ready to share examples from your past experience that showcase your problem-solving skills.
✨Practice Communication Skills
Since the role involves handling inbound and outbound calls, practice clear and concise communication. You might want to do mock interviews with a friend to refine your responses and ensure you come across as professional and approachable.
✨Research the Company
Take some time to learn about the company’s values, mission, and products. This knowledge will not only help you tailor your answers but also show your genuine interest in the position and the organisation.