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- Tasks: Assist with managing back orders and provide parts advice to dealers.
- Company: Join a dynamic team focused on delivering top-notch parts support.
- Benefits: Enjoy flexible working options and great corporate perks.
- Why this job: Be part of a supportive culture that values your input and growth.
- Qualifications: No specific experience required; just a passion for customer service.
- Other info: Opportunity to develop skills in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We are currently looking for a Parts Advisors:
- To assist the Dealer and Key Account Parts Support team, your main responsibilities will include:
- Managing and processing back orders
- Monitoring and following up on outstanding back orders
- Providing advice on parts availability and pricing
- Responding to dealer inquiries via ASiST
- Handling inbound and outbound calls
Parts Specialist Advisor employer: Blue Arrow - Coventry
Contact Detail:
Blue Arrow - Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Specialist Advisor
✨Tip Number 1
Familiarise yourself with the parts industry and the specific products we deal with at StudySmarter. Understanding our offerings will help you answer dealer inquiries more effectively during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Parts Specialist Advisor, you'll be handling inbound and outbound calls, so being clear and confident in your responses is crucial.
✨Tip Number 3
Get comfortable with inventory management systems and tools that track back orders. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've successfully managed customer inquiries or resolved issues in previous roles. This will highlight your ability to provide excellent support to our dealers.
We think you need these skills to ace Parts Specialist Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Parts Specialist Advisor. Highlight your relevant experience in managing and processing orders, as well as your ability to provide advice on parts availability.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous experience in parts management, customer service, or handling dealer inquiries, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed back orders or provided excellent support to clients in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Blue Arrow - Coventry
✨Know Your Parts
Familiarise yourself with the parts and components relevant to the role. Understanding the products will help you answer questions confidently and demonstrate your expertise during the interview.
✨Prepare for Common Questions
Anticipate questions related to managing back orders and handling dealer inquiries. Practising your responses will help you articulate your experience and problem-solving skills effectively.
✨Showcase Communication Skills
As a Parts Specialist Advisor, you'll need to communicate clearly with dealers and team members. Be prepared to discuss how you've successfully handled calls and inquiries in previous roles.
✨Demonstrate Teamwork
Highlight your ability to work collaboratively with the Dealer and Key Account Parts Support team. Share examples of how you've contributed to team success in past positions.
