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For Companies At a Glance
- Tasks: Support the neighbourhood team with customer service, administration, and project management.
- Company: Join a forward-thinking organisation dedicated to creating safer neighbourhoods and improving community services.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact in your community while gaining valuable experience in housing and customer service.
- Qualifications: Ideal candidates should have relevant qualifications and experience in social housing or customer service.
- Other info: We are a Disability Confident Employer, committed to inclusivity and diversity.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We are looking for a Neighbourhood Services Assistant, you will provide administrative support to the neighbourhood's team including:
- The delivery of customer services in an efficient, effective, and caring manner to internal and external customers and partner agencies.
- Having knowledge of conditions of tenancy and assist with the administration of enforcing conditions of tenancy.
- Ensuring the …
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Neighborhood Services Assistant employer: Blue Arrow - Coventry
Contact Detail:
Blue Arrow - Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighborhood Services Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Neighbourhood Services Assistant role. Understanding the day-to-day tasks will help you demonstrate your knowledge during interviews and show how your skills align with the team's needs.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions with the hiring team.
✨Tip Number 3
Research the latest trends and challenges in the social housing sector. Being informed about current issues will allow you to engage in meaningful conversations during interviews and demonstrate your commitment to the field.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to handle customer service situations, especially with vulnerable individuals. Highlighting these scenarios will illustrate your suitability for the role and your understanding of the community's needs.
We think you need these skills to ace Neighborhood Services Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Neighbourhood Services Assistant position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative support, customer service, or housing services. Use specific examples to demonstrate your ability to manage projects and work effectively within a team.
Showcase Your Skills: Make sure to mention any relevant qualifications, such as NVQ level 3, and your understanding of social housing organisations. Highlight your communication skills and ability to deal with vulnerable customers, as these are crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Blue Arrow - Coventry
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Neighbourhood Services Assistant. Understand the conditions of tenancy and the importance of customer service in this role. Being able to discuss these topics confidently will show your genuine interest and preparedness.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to handle customer inquiries, manage projects, and support team objectives. Highlight any experience you have in social housing or dealing with vulnerable customers, as this will be particularly relevant.
✨Emphasise Teamwork
This role requires a 'one team' approach, so be ready to discuss how you've successfully collaborated with others in previous positions. Share specific instances where you contributed to team goals or improved processes through teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the neighbourhood improvement plans and how the team measures success. This not only shows your interest in the role but also your proactive attitude towards contributing to the organisation's objectives.
