At a Glance
- Tasks: Provide expert technical support for repairs and maintenance in customers' homes.
- Company: Join a dynamic team focused on high-quality service and customer satisfaction.
- Benefits: Competitive salary, mobile working, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your technical skills.
- Qualifications: Health & Safety qualification and a degree in a building-related subject.
- Other info: Fully mobile role with a commitment to inclusivity and diversity.
The predicted salary is between 45074 - 63000 £ per year.
We are seeking a skilled and customer-focused Technical Support Surveyor to join our Maintenance Operations team. This is an exciting opportunity for a technically competent professional who thrives in a fast-paced environment and takes pride in delivering high-quality repairs and maintenance services within customers' homes. You will play a key role in ensuring works are delivered to the highest standards of safety, compliance, and customer satisfaction. Working closely with internal teams, contractors, and stakeholders, you will provide expert technical support, manage inspections, and ensure that all works meet regulatory and organisational requirements.
Key Responsibilities:
- Provide technical support in the delivery and development of responsive repairs and maintenance services
- Plan, organise and undertake pre- and post-inspections, preparing detailed schedules of works using NHF Schedule of Rates
- Carry out Damp and Mould inspections in line with statutory requirements and relevant timeframes
- Identify and manage works under CDM Regulations where applicable
Qualifications and experience:
- IOSH or equivalent Health & Safety qualification
- Degree or HNC/HND in a Building-related subject
- Evidence of continued professional development in technical building knowledge
We are looking for a technically confident, customer-driven professional who is calm, polite, firm and fair in their approach. You will be comfortable working in people's homes, able to explain technical matters clearly, and committed to delivering excellent service. You must hold a full UK driving licence and have access to a vehicle insured for business use, as this is a fully mobile role.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Technical Support Surveyor in Coventry employer: Blue Arrow - Coventry
Contact Detail:
Blue Arrow - Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Surveyor in Coventry
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Technical Support Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Think about real-life scenarios where you've delivered excellent service or solved complex problems, as these will come in handy when answering questions.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities that match your skills and interests, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Technical Support Surveyor in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and customer service experience. We want to see how you’ve delivered high-quality repairs and maintenance services in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Support Surveyor role. Share specific examples of your work that demonstrate your technical competence and customer focus.
Showcase Your Qualifications: Don’t forget to mention your IOSH or equivalent Health & Safety qualification, as well as any relevant degrees or certifications. We’re looking for someone who’s committed to continued professional development, so highlight any training or courses you’ve completed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Blue Arrow - Coventry
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to building maintenance and repairs. Be ready to discuss specific examples of how you've handled inspections or repairs in the past, as this will show your expertise and confidence in the role.
✨Customer Service is Key
Since this role is customer-focused, think about how you can demonstrate your ability to communicate effectively with clients. Prepare a few anecdotes where you’ve successfully resolved customer issues or explained complex technical matters in simple terms.
✨Understand the Regulations
Familiarise yourself with the relevant regulations, such as CDM Regulations and health and safety standards. Being able to discuss these during your interview will show that you take compliance seriously and understand the importance of safety in your work.
✨Show Your Organisational Skills
As a Technical Support Surveyor, you'll need to plan and organise inspections efficiently. Be prepared to talk about how you manage your time and prioritise tasks, especially in a fast-paced environment. This will highlight your ability to handle the demands of the role.