At a Glance
- Tasks: Support customers by handling enquiries and complaints with empathy and professionalism.
- Company: Join Danone, a leading global brand with a supportive team culture.
- Benefits: Full training, career development, and a collaborative work environment.
- Other info: Flexible working hours with opportunities for evening and weekend shifts.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Fluent Finnish and strong English communication skills; customer service experience preferred.
The predicted salary is between 33750 - 41250 £ per year.
We are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you're passionate about customer service and enjoy helping people, we'd love to hear from you.
The Role
As the first point of contact for Danone consumers, you'll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution.
What We're Looking For
- Fluent Finnish (spoken and written)
- Strong English communication skills
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Good IT skills, including Microsoft Office and Google Workspace
- Experience with CRM systems such as Salesforce is an advantage
- Positive, self-motivated team player with a customer-first mindset
Working Hours
Contracted availability is 8am to 8pm, Monday to Sunday, with flexibility to work evenings and weekends as required. The Danone Careline operates between 8am and 4:30pm, Monday to Friday.
What We Offer
- Full training and ongoing support
- Career development opportunities
- Supportive and collaborative team environment
- Opportunity to work with a leading global brand
Apply today and join a team dedicated to delivering exceptional customer experiences.
Finnish Customer Care Advisor in Slough employer: Blue Arrow- Contact Centre
Join Belfast Health & Social Care Trust as a Senior Deployment Engineer and be part of a dynamic team dedicated to enhancing healthcare technology. With a focus on employee growth, we offer a supportive work culture that values collaboration and innovation, all while providing competitive pay and the chance to make a meaningful impact in the community. Located at Musgrave Park Hospital, this role not only allows you to develop your technical skills but also to contribute to vital healthcare services in a vibrant city.
Contact Details:
Blue Arrow- Contact Centre Recruitment Team
