Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer support in German and English for exciting online lottery brands.
- Company: Join Konecta, a leader in customer experience with innovative partners.
- Benefits: Earn £13.35 per hour plus bonuses, with hybrid working options.
- Other info: Enjoy flexible shifts and a supportive work environment.
- Why this job: Be part of a dynamic team and help customers enjoy their lottery experience.
- Qualifications: Fluent in German and English, with strong communication skills.
The predicted salary is between 27000 - 28000 £ per year.
Multilingual Customer Experience Consultant
Pay: £13.35 per hour + bonus (OTE)
Location: Ringwood (Hybrid - 80% remote)
Shifts: Rotational shifts between 8am-8pm, Monday to Saturday
About the Role
Join Konecta, partnering with the ZEAL Group - innovators behind some of Europe's most exciting online lottery brands, including Tipp24 and Lotto24.
You’ll be the friendly...
German & English Customer Experience Consultant in Ringwood employer: Blue Arrow- Contact Centre
Contact Detail:
Blue Arrow- Contact Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German & English Customer Experience Consultant in Ringwood
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills in both German and English can shine in customer experience scenarios. We want you to show off your language skills!
✨Tip Number 3
Dress the part, even if it’s a virtual interview! Looking professional helps boost your confidence and shows you mean business. Plus, it makes a great first impression!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace German & English Customer Experience Consultant in Ringwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially in multilingual environments. We want to see how your skills match the role, so don’t be shy about showcasing your language abilities!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer experience and how your background makes you a perfect fit for our team. Keep it friendly and engaging!
Showcase Your Communication Skills: Since this role involves speaking both German and English, make sure your application reflects your proficiency in both languages. We love clear and concise communication, so keep that in mind when writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Blue Arrow- Contact Centre
✨Know Your Languages
Since this role requires fluency in both German and English, make sure you brush up on your language skills. Prepare to demonstrate your proficiency during the interview by discussing your experiences in both languages, and be ready for any language-specific questions.
✨Understand the Company
Do a bit of homework on Konecta and the ZEAL Group. Familiarise yourself with their online lottery brands like Tipp24 and Lotto24. Showing that you understand their business model and values will impress the interviewers and show your genuine interest in the role.
✨Prepare for Customer Scenarios
As a Customer Experience Consultant, you'll likely face questions about handling customer queries or complaints. Think of specific examples from your past experiences where you successfully resolved issues or provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Ready for Shift Questions
With rotational shifts between 8am-8pm, Monday to Saturday, be prepared to discuss your availability and flexibility. Show that you're open to working different shifts and can adapt to the needs of the business. This will demonstrate your commitment and reliability as a potential employee.