At a Glance
- Tasks: Support customers through phone, email, and live chat with empathy and professionalism.
- Company: Join a global organisation that values your growth and development.
- Benefits: Competitive salary, performance bonuses, and comprehensive training provided.
- Other info: Friendly team environment with great career progression opportunities.
- Why this job: Make a real difference in people's lives with every conversation you have.
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 12.8 - 12.8 £ per hour.
Trainee Customer Service Consultant in Ringwood, Hampshire & hybrid.
£26,624 per annum (£12.80 per hour). On-Target Bonus: Up to £2,400 per year. Full Training Provided. Career Development Opportunities.
Looking for a role where every conversation matters? We're looking for enthusiastic, empathetic and customer-focused individuals to join our growing team as Trainee Customer Service Consultants. You'll have the opportunity to support customers and supporters across a variety of well-known brands and campaigns, helping people through meaningful interactions every day.
What You'll Be Doing:
- Handling customer enquiries via phone, email, live chat and other digital channels.
- Providing professional, friendly and empathetic support.
- Resolving customer queries and finding the best solutions.
- Maintaining excellent service quality and customer satisfaction.
- Working towards individual and team performance targets.
- Using multiple systems to accurately manage customer interactions.
- Supporting outbound customer contact campaigns when required.
- Adhering to GDPR and company compliance standards at all times.
What We're Looking For:
- Excellent communicators, both written and verbal.
- Naturally empathetic and customer-focused.
- Positive problem-solvers who enjoy helping others.
- Comfortable using multiple systems and Microsoft Office applications.
- Motivated by achieving targets and delivering great results.
- Detail-oriented with strong grammar and written communication skills.
- Adaptable and confident interacting with a wide range of customers and supporters.
What's In It For You:
- Comprehensive paid training.
- Ongoing coaching and support.
- Performance-related bonus opportunities.
- Friendly and supportive team environment.
- Career progression within a global organisation.
- The chance to make a genuine difference through every customer interaction.
- Experience working with exciting and meaningful client campaigns.
Ready to Start Your Next Career Move? If you're passionate about helping people, thrive in a customer-focused environment and are looking for a company that will invest in your development, we'd love to hear from you. Apply today and start your customer service career in Ringwood!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service Consultant in London employer: Blue Arrow- Contact Centre
Join a dynamic team at our Canary Wharf location, where we prioritise employee well-being and growth. As a Japanese-Speaking Customer Support Specialist, you'll benefit from a supportive work culture that values your contributions, offers flexible working arrangements, and provides opportunities for professional development in a fast-paced environment. With competitive pay rates and the potential for remote work, this role is perfect for those seeking meaningful employment while making a difference during critical times.
Contact Details:
Blue Arrow- Contact Centre Recruitment Team
