At a Glance
- Tasks: Support customers through phone, email, and live chat with empathy and professionalism.
- Company: Join a friendly team at a global organisation committed to your growth.
- Benefits: Competitive salary, performance bonuses, and comprehensive training provided.
- Other info: Enjoy career progression opportunities in a supportive environment.
- Why this job: Make a real difference in people's lives with every conversation you have.
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 12.8 - 12.8 £ per hour.
Looking for a role where every conversation matters? We're looking for enthusiastic, empathetic and customer-focused individuals to join our growing team as Trainee Customer Service Consultants. You'll have the opportunity to support customers and supporters across a variety of well-known brands and campaigns, helping people through meaningful interactions every day.
What You'll Be Doing
- Handling customer enquiries via phone, email, live chat and other digital channels
- Providing professional, friendly and empathetic support
- Resolving customer queries and finding the best solutions
- Maintaining excellent service quality and customer satisfaction
- Working towards individual and team performance targets
- Using multiple systems to accurately manage customer interactions
- Supporting outbound customer contact campaigns when required
- Adhering to GDPR and company compliance standards at all times
What We're Looking For
- Excellent communicators, both written and verbal
- Naturally empathetic and customer-focused
- Positive problem-solvers who enjoy helping others
- Comfortable using multiple systems and Microsoft Office applications
- Motivated by achieving targets and delivering great results
- Detail-oriented with strong grammar and written communication skills
- Adaptable and confident interacting with a wide range of customers and supporters
What's In It For You?
- Comprehensive paid training
- Ongoing coaching and support
- Performance-related bonus opportunities
- Friendly and supportive team environment
- Career progression within a global organisation
- The chance to make a genuine difference through every customer interaction
- Experience working with exciting and meaningful client campaigns
If you're passionate about helping people, thrive in a customer-focused environment and are looking for a company that will invest in your development, we'd love to hear from you. Apply today and start your customer service career in Ringwood!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service Consultant in Hampshire employer: Blue Arrow- Contact Centre
Join a dynamic team at our Canary Wharf location, where we prioritise employee well-being and growth. As a Japanese-Speaking Customer Support Specialist, you'll benefit from a supportive work culture that values your contributions, offers flexible working arrangements, and provides opportunities for professional development in a fast-paced environment. With competitive pay rates and the potential for remote work, this role is perfect for those seeking meaningful employment while making a difference during critical times.
Contact Details:
Blue Arrow- Contact Centre Recruitment Team
