Call Handler - Weekend Shift in Dundee

Call Handler - Weekend Shift in Dundee

Dundee Full-Time 13.97 - 46.52 £ / hour (est.) No home office possible
Blue Arrow- Contact Centre

At a Glance

  • Tasks: Handle calls and provide essential communication support to those in need.
  • Company: Relay UK, a vital service making a difference in communication.
  • Benefits: Earn £13.97 - £46.52 per hour with flexible weekend shifts.
  • Other info: Full training provided; great opportunity for personal growth.
  • Why this job: Make every word count and help others while earning a competitive wage.
  • Qualifications: Must type 50+ words per minute with 98% accuracy.

The predicted salary is between 13.97 - 46.52 £ per hour.

Relay UK Call Handler - Make Every Word Count

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Dundee

£13.97 - £46.52 per hour (shift-dependent)

37.5 hours per week | 5 days over 7 (incl. weekends & bank holidays)

Start Date: 11/05/2026

4 weeks full-time training (100% attendance required)

Do you type 50+ words per minute with 98% accuracy? If yes, your typing ability isn't just a skill; it's a lifeline. It's communication for people.

Call Handler - Weekend Shift in Dundee employer: Blue Arrow- Contact Centre

As a Call Handler at Relay UK in Dundee, you will be part of a supportive and dynamic team dedicated to making a real difference in people's lives through effective communication. We offer competitive pay rates, comprehensive training, and a culture that values your contributions and encourages personal growth, ensuring that every employee feels valued and empowered to excel in their role.
Blue Arrow- Contact Centre

Contact Detail:

Blue Arrow- Contact Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Call Handler - Weekend Shift in Dundee

✨Tip Number 1

Practice your typing skills before the interview. We all know that being a Call Handler means you need to type quickly and accurately, so why not show off those skills? Set up a quick typing test and aim for that 50+ words per minute with 98% accuracy!

✨Tip Number 2

Familiarise yourself with the Relay UK service. Understanding what you’ll be helping with can really set you apart in the interview. We want you to be able to demonstrate your knowledge and passion for the role!

✨Tip Number 3

Prepare for common interview questions. Think about how you would handle different scenarios as a Call Handler. We suggest practising your responses with a friend or even in front of the mirror to boost your confidence!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make every word count!

We think you need these skills to ace Call Handler - Weekend Shift in Dundee

Typing Speed of 50+ words per minute
98% Typing Accuracy
Communication Skills
Attention to Detail
Customer Service Skills
Time Management
Adaptability
Teamwork

Some tips for your application 🫡

Show Off Your Typing Skills: Since typing speed and accuracy are key for this role, make sure to highlight your ability to type 50+ words per minute with 98% accuracy. We want to see how your skills can make a difference!

Tailor Your Application: Take a moment to customise your application to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how their experience aligns with our needs.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Call Handler position.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Blue Arrow- Contact Centre

✨Master Your Typing Skills

Since this role requires you to type 50+ words per minute with 98% accuracy, practice your typing speed and accuracy before the interview. Use online typing tests to track your progress and ensure you're comfortable with the required standards.

✨Know the Company Inside Out

Research Relay UK thoroughly. Understand their mission, values, and the specific services they provide. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.

✨Prepare for Scenario Questions

Expect scenario-based questions during the interview. Think about how you would handle various situations as a Call Handler, such as dealing with difficult callers or managing high-pressure situations. Practising these responses can give you an edge.

✨Showcase Your Communication Skills

As a Call Handler, effective communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. You might even want to prepare a few examples of how you've successfully communicated in past roles.

Call Handler - Weekend Shift in Dundee
Blue Arrow- Contact Centre
Location: Dundee

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