At a Glance
- Tasks: Oversee daily store operations and deliver excellent customer experiences.
- Company: Join a dynamic team in a fast-paced, customer-focused environment.
- Benefits: Competitive salary, career growth opportunities, and supportive work culture.
- Why this job: Make a real impact while developing your skills in a growing sector.
- Qualifications: Proactive attitude and a passion for customer service.
- Other info: Flexible working hours with occasional remote support.
The predicted salary is between 25000 - 32000 Β£ per year.
Location: Mallusk & Lisburn
Salary: Β£30,000-Β£38,000 (DOE)
Hours: 40 hrs, Mon-Fri (8:30am-5:00pm)
Additional: One Saturday per month (remote phone support, 9am-2pm)
Ready to grow your career in a fast-moving, customer-focused environment? We're seeking an enthusiastic Store Manager or Trainee Store Manager to support daily operations across multiple storage sites, with occasional ad-hoc travel.
The Role
You'll help oversee day-to-day store operations, deliver excellent customer experiences, drive sales performance, and maintain high site standards. This is a hands-on role offering strong development opportunities within a growing sector.
Key Responsibilities
- Manage sales enquiries, advise on storage solutions, and promote merchandise and insurance
- Deliver outstanding customer service and uphold store presentation standards
- Support team performance and contribute to a positive working environment
- Confidently handle daily negotiations and suggest local marketing ideas
- Complete administrative duties including customer contracts and debt management
- Act as a key holder responsible for opening and closing the store
- Assist with general store operations and contribute to business growth
If you're proactive, customer-focused, and motivated to develop your skills, we'd love to hear from you.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Store Manager in Newcastle upon Tyne employer: Blue Arrow - Belfast
Contact Detail:
Blue Arrow - Belfast Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager in Newcastle upon Tyne
β¨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Store Manager role. You never know who might have a lead or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what it means to deliver excellent customer service and how you can contribute to maintaining high site standards.
β¨Tip Number 3
Practice your negotiation skills! As a Store Manager, you'll need to confidently handle daily negotiations. Role-play with a friend or family member to get comfortable with discussing prices and storage solutions.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Manager in Newcastle upon Tyne
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight any previous experience in customer service or sales, as well as your ability to manage a team and drive performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background makes you a perfect fit. Donβt forget to mention why youβre excited about working with us at StudySmarter!
Showcase Your Customer Focus: Since this role is all about delivering excellent customer experiences, make sure to include examples of how you've gone above and beyond for customers in the past. We love to see that passion for service!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Blue Arrow - Belfast
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Store Manager position. Familiarise yourself with the key responsibilities like managing sales enquiries and delivering excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer experiences, be ready to share specific examples of how you've excelled in customer service in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation.
β¨Prepare for Situational Questions
Expect questions that ask how you'd handle certain scenarios, like managing team performance or dealing with difficult customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can contribute positively to the store environment.
β¨Bring Ideas to the Table
Since the job involves suggesting local marketing ideas, come prepared with a few creative suggestions. This shows initiative and that you're already thinking about how to drive sales and improve store performance even before you start!