Customer Service Assistant

Customer Service Assistant

Part-Time 12 £ / hour No home office possible
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At a Glance

  • Tasks: Assist customers with product information and recommendations to enhance their shopping experience.
  • Company: Join Blue Arrow, a dynamic team known for excellent customer service.
  • Benefits: Flexible hours with both part-time and full-time options available.
  • Why this job: Be part of a vibrant team during the busy peak period and make a real impact.
  • Qualifications: Experience in customer service and a positive, can-do attitude are essential.
  • Other info: Located in beautiful Fort Augustus, perfect for those who love scenic surroundings.

Blue Arrow have an exciting opportunity for both Part Time and Full Time candidates as a Customer Service Assistant to join our clients team during the busy peak period in Fort Augustus. The ideal candidate will have experience working in customer service and an outgoing can do attitude.

Responsibilities:

  • Assist customers by providing product information and recommendations to enhance their shopping experience.

Customer Service Assistant employer: Blue Arrow Aberdeen

At Blue Arrow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. Located in the picturesque Fort Augustus, our team enjoys flexible working hours, competitive pay, and opportunities for personal and professional growth, making it an ideal place for those seeking meaningful employment in customer service.
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Contact Detail:

Blue Arrow Aberdeen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered by our client. This knowledge will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any interviews.

✨Tip Number 2

Practice your communication skills, especially in a customer service context. Role-playing different customer scenarios with friends or family can help you feel more confident and prepared for real-life interactions.

✨Tip Number 3

Showcase your outgoing personality! During any interactions, whether it's an interview or networking event, let your enthusiasm shine through. Employers are looking for candidates who can engage positively with customers.

✨Tip Number 4

Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.

We think you need these skills to ace Customer Service Assistant

Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Product Knowledge
Interpersonal Skills
Active Listening
Time Management
Adaptability
Teamwork
Sales Skills
Conflict Resolution
Attention to Detail
Positive Attitude
Multitasking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Customer Service Assistant position. Tailor your application to highlight relevant experience and skills.

Highlight Customer Service Experience: Emphasise any previous customer service roles you have held. Use specific examples to demonstrate how you assisted customers, provided product information, and contributed to a positive shopping experience.

Show Your Personality: Since the role requires an outgoing attitude, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for working with customers.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Blue Arrow Aberdeen

✨Show Your Customer Service Skills

Be prepared to discuss your previous customer service experience in detail. Think of specific examples where you successfully resolved issues or enhanced a customer's experience, as this will demonstrate your capability and attitude.

✨Research the Company

Familiarise yourself with Blue Arrow and their client’s values and services. This knowledge will help you tailor your answers and show that you're genuinely interested in the role and the company.

✨Demonstrate Your Outgoing Attitude

Since the role requires an outgoing 'can do' attitude, be sure to convey your enthusiasm during the interview. Smile, maintain eye contact, and engage with the interviewer to showcase your personality.

✨Prepare Questions to Ask

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you determine if the company is the right fit for you.

Customer Service Assistant
Blue Arrow Aberdeen
B
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