Customer Service Assistant

Customer Service Assistant

Inverness Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers with product info and recommendations to improve their shopping experience.
  • Company: Join Blue Arrow, a dynamic team known for excellent customer service.
  • Benefits: Flexible hours with both part-time and full-time options available.
  • Why this job: Be part of a vibrant team during the busy peak period and make a real impact.
  • Qualifications: Previous customer service experience and a positive, can-do attitude are essential.
  • Other info: Located in beautiful Fort Augustus, perfect for those who love scenic surroundings.

The predicted salary is between 24000 - 36000 £ per year.

Blue Arrow have an exciting opportunity for both Part Time and Full Time candidates as a Customer Service Assistant to join our clients team during the busy peak period in Fort Augustus. The ideal candidate will have experience working in customer service and an outgoing can-do attitude.

Responsibilities:

  • Assist customers by providing product information and recommendations to enhance their shopping experience.

Customer Service Assistant employer: Blue Arrow Aberdeen

At Blue Arrow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. Located in the picturesque Fort Augustus, our team enjoys flexible working hours, competitive benefits, and ample opportunities for personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
B

Contact Detail:

Blue Arrow Aberdeen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Make sure to showcase your customer service experience in any conversations you have. Highlight specific instances where you've gone above and beyond to assist customers, as this will resonate well with potential employers.

✨Tip Number 2

Demonstrate your outgoing personality during any interactions. Whether it's a phone call or an in-person meeting, let your enthusiasm shine through. Employers are looking for candidates who can create a positive shopping experience for customers.

✨Tip Number 3

Familiarise yourself with the products offered by the company. Being knowledgeable about their offerings will not only help you provide better recommendations but also show your genuine interest in the role.

✨Tip Number 4

Network with current or former employees if possible. They can provide valuable insights into the company culture and what the hiring managers are specifically looking for in a Customer Service Assistant.

We think you need these skills to ace Customer Service Assistant

Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Product Knowledge
Active Listening
Empathy
Time Management
Teamwork
Adaptability
Positive Attitude
Conflict Resolution
Attention to Detail
Sales Skills
Multitasking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Customer Service Assistant position. Tailor your application to highlight relevant experience and skills.

Highlight Customer Service Experience: Emphasise any previous customer service roles you have held. Use specific examples to demonstrate how you assisted customers and contributed to a positive shopping experience.

Show Your Personality: Since the role requires an outgoing attitude, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for working with customers.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Blue Arrow Aberdeen

✨Show Your Customer Service Skills

Be prepared to discuss your previous experience in customer service. Think of specific examples where you successfully assisted customers, resolved issues, or went above and beyond to enhance their experience.

✨Demonstrate a Positive Attitude

Since the role requires an outgoing 'can do' attitude, make sure to convey enthusiasm during the interview. Smile, maintain eye contact, and express your eagerness to help customers.

✨Know the Company and Products

Research the company and its products before the interview. Being knowledgeable about what they offer will allow you to provide informed recommendations and show that you're genuinely interested in the role.

✨Prepare for Common Questions

Anticipate common interview questions related to customer service, such as how you handle difficult customers or what you would do in a specific scenario. Practising your responses can help you feel more confident.

Customer Service Assistant
Blue Arrow Aberdeen
B
  • Customer Service Assistant

    Inverness
    Part-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-04-24

  • B

    Blue Arrow Aberdeen

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