At a Glance
- Tasks: Lead CRM and loyalty strategies to boost customer engagement and satisfaction.
- Company: Dynamic fashion brand focused on innovative customer experiences.
- Benefits: Competitive salary, career growth, and the chance to shape customer journeys.
- Other info: Join a passionate team dedicated to delivering exceptional customer value.
- Why this job: Make a real impact in a high-profile role with exciting CRM innovations.
- Qualifications: Experience with Salesforce Marketing Cloud and strong leadership skills.
The predicted salary is between 75000 - 75000 £ per year.
We are looking for an experienced Senior CRM & Loyalty Manager to lead our clients CRM and Loyalty team and drive customer engagement, retention, and business growth.
You will develop and deliver innovative CRM campaigns, customer journeys, and loyalty strategies that improve customer satisfaction and key commercial KPIs.
You will oversee the day-to-day management, performance, and continuous improvement of our clients loyalty programme, ensuring it delivers exceptional customer value.
Strong experience with Salesforce Marketing Cloud customer lifecycle marketing, and data analysis is essential.
You should be a strategic thinker with excellent leadership, project management, and communication skills, alongside a passion for delivering customer-focused marketing solutions.
This is a high-profile role offering the opportunity to influence business strategy, lead exciting CRM innovations, and shape the future of our customer experience.
If you are enthusiastic, results-driven, and ready to make a significant impact, we would love to hear from you.
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Senior CRM Manager - Fashion - up to £75,000 employer: Blu Digital
Blu Digital is an excellent employer that fosters a dynamic work culture, blending the flexibility of hybrid working with a collaborative team environment in beautiful Sussex. Employees benefit from competitive salaries, opportunities for professional growth, and the chance to make a significant impact on eCommerce strategies, all while enjoying the vibrant local community and its resources.
