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- Tasks: Manage and optimise loyalty campaigns to enhance customer engagement and revenue.
- Company: Join a dynamic digital team focused on delivering impactful customer experiences.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a major relaunch and make a real impact on customer relationships.
- Qualifications: Strong project management skills and a passion for building customer connections are essential.
- Other info: Work permit may be required if not a passport holder of the country.
The predicted salary is between 28800 - 43200 £ per year.
Our client is currently recruiting for a Loyalty Manager to join their expanding client\’s digital team. This role will be key in delivering and optimising our client\’s loyalty programme — managing campaigns, promotions, and communications to boost engagement, grow member revenue, and support a major relaunch as we migrate to a new platform. You\’ll work cross-functionally with CRM, eCommerce, retail, and marketing teams to deliver seamless, impactful customer experiences.
We\’re looking for someone who brings strong project management skills, commercial awareness, and a passion for building customer relationships.
You’ll be organised, detail-oriented, and comfortable managing multiple stakeholders in a fast-moving environment. If you\’re results-driven, collaborative, and ready to bring fresh thinking to a brand with purpose, we\’d love to hear from you.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 24/06/2025 by TN United Kingdom
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Loyalty Manager employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loyalty Manager
✨Tip Number 1
Familiarise yourself with the latest trends in loyalty programmes and customer engagement strategies. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in loyalty management. Attend relevant events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of successful campaigns you've managed in the past. Highlight your project management skills and how you've collaborated with different teams to achieve results.
✨Tip Number 4
Research the company’s current loyalty programme and think of innovative ideas that could enhance it. Presenting these ideas during your interview can show your initiative and understanding of their business needs.
We think you need these skills to ace Loyalty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Loyalty Manager position. Tailor your application to highlight your relevant experience in managing loyalty programmes and cross-functional collaboration.
Highlight Relevant Experience: In your CV and cover letter, emphasise your project management skills and any previous experience in loyalty programmes or customer engagement strategies. Use specific examples to demonstrate how you've successfully managed campaigns or improved customer relationships.
Showcase Your Skills: Make sure to showcase your organisational skills and attention to detail. Mention any tools or methodologies you are familiar with that can help in managing multiple stakeholders and projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for building customer relationships and your results-driven approach. Explain why you are excited about the opportunity to work with the client’s digital team and how you can contribute to their loyalty programme's success.
How to prepare for a job interview at Blu Digital
✨Showcase Your Project Management Skills
As a Loyalty Manager, you'll need to demonstrate your ability to manage multiple campaigns and projects simultaneously. Prepare examples of past projects where you successfully coordinated with different teams and delivered results on time.
✨Understand the Loyalty Programme
Familiarise yourself with the company's current loyalty programme and any recent changes or challenges it has faced. This will show your genuine interest in the role and help you discuss how you can contribute to its optimisation and relaunch.
✨Highlight Your Commercial Awareness
Be ready to discuss how your understanding of market trends and customer behaviour can influence loyalty strategies. Bring insights or data that demonstrate your ability to drive member revenue through effective promotions and communications.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various teams, think of examples where you've successfully collaborated across departments. Emphasise your communication skills and how you can bridge gaps between CRM, eCommerce, retail, and marketing teams.
