At a Glance
- Tasks: Lead CRM and Loyalty team to enhance customer engagement and retention.
- Company: Blu Digital, a forward-thinking fashion tech company.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovative customer strategies.
- Why this job: Make a real impact on customer loyalty in the fashion industry.
- Qualifications: Experience with Salesforce Marketing Cloud and strong leadership skills.
The predicted salary is between 55000 - 65000 £ per year.
Blu Digital is seeking a Senior CRM & Loyalty Manager to lead the CRM and Loyalty team, driving customer engagement, retention, and business growth across client portfolios. You will develop and deliver innovative CRM campaigns, customer journeys, and loyalty strategies, and oversee day-to-day management and performance of loyalty programmes, ensuring exceptional value for customers. The role requires expertise in Salesforce Marketing Cloud, data analysis, and strong leadership and communication.
Senior CRM & Loyalty Lead — Fashion in London employer: Blu Digital
Blu Digital is an excellent employer that fosters a dynamic work culture, blending the flexibility of hybrid working with a collaborative team environment in beautiful Sussex. Employees benefit from competitive salaries, opportunities for professional growth, and the chance to make a significant impact on eCommerce strategies, all while enjoying the vibrant local community and its resources.
