At a Glance
- Tasks: Lead and scale a luxury digital business, driving revenue and customer loyalty.
- Company: Join a prestigious luxury brand with a focus on innovation and excellence.
- Benefits: Competitive salary, flexible working, and opportunities for international expansion.
- Other info: Collaborate with a dynamic team and enjoy a high-quality service standard.
- Why this job: Shape the future of ecommerce in a premium environment and make a real impact.
- Qualifications: Proven experience in ecommerce leadership and a passion for luxury brands.
The predicted salary is between 100000 - 110000 € per year.
We are seeking a commercially driven and strategically minded Head of Ecommerce to lead and scale a high-performing luxury digital business. The role pays circa £100,000 / £110,000 and requires 4 days per week in the office and 1 day from home.
Reporting directly to the CEO, you will own full P&L responsibility, driving revenue growth, profitability and customer lifetime value. This role requires a visionary leader who can seamlessly blend technical excellence with elevated brand storytelling to deliver a premium online experience.
You will define and execute a best-in-class acquisition strategy, optimising channel performance across paid, organic and partnership ecosystems. Owning the onsite journey, you will enhance conversion through continuous optimisation, data-led testing and exceptional digital merchandising.
You will lead the evolution of CRM and retention strategies, delivering personalised, high-impact customer journeys that drive loyalty and repeat purchase. Overseeing operations and customer experience, you will ensure every touchpoint reflects a seamless, high-quality service standard.
You will play a key role in international expansion, identifying new market opportunities and building scalable, localised ecommerce strategies. Acting as the voice of ecommerce within the leadership team, you will translate performance data into clear commercial actions and strategic direction.
This is a unique opportunity for an experienced ecommerce leader with a passion for premium brands to shape and accelerate digital growth at scale.
Head of Ecommerce - Up to £110,000 - Luxury in London employer: Blu Digital
As a leading luxury brand, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and innovation. Our employees enjoy competitive salaries, flexible working arrangements, and ample opportunities for professional development, all while being part of a passionate team dedicated to delivering exceptional customer experiences. Located in a vibrant area, our office environment is designed to inspire collaboration and elevate the luxury shopping experience, making us an outstanding employer for those looking to make a meaningful impact in the ecommerce space.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce - Up to £110,000 - Luxury in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your achievements in ecommerce. This is your chance to demonstrate how you’ve driven revenue growth and enhanced customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s current ecommerce strategies. We want you to come in with fresh ideas on how to optimise their channel performance and enhance conversion rates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Ecommerce - Up to £110,000 - Luxury in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Ecommerce. Highlight your experience in driving revenue growth and managing P&L responsibilities, as these are key aspects of the job.
Craft a Compelling Cover Letter:Use your cover letter to showcase your vision for the luxury digital business. Share specific examples of how you've blended technical excellence with brand storytelling in previous roles.
Showcase Data-Driven Success:In your application, emphasise your experience with data-led testing and optimisation. We want to see how you've enhanced conversion rates and improved customer journeys through analytics.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to us quickly and allows you to explore more about our company culture and values.
How to prepare for a job interview at Blu Digital
✨Know Your Numbers
As a Head of Ecommerce, you'll need to demonstrate your understanding of P&L responsibility. Brush up on key metrics like revenue growth, customer lifetime value, and conversion rates. Be ready to discuss how you've driven these metrics in previous roles.
✨Showcase Your Vision
This role requires a visionary leader, so come prepared with a clear strategy for the company's ecommerce future. Think about how you would blend technical excellence with brand storytelling. Share specific examples of how you've executed successful acquisition strategies in the past.
✨Data-Driven Decision Making
Highlight your experience with data-led testing and optimisation. Prepare to discuss how you've used analytics to enhance channel performance and improve customer journeys. Bring examples of A/B tests or CRM strategies that have led to measurable results.
✨Cultural Fit and Leadership Style
Since you'll be part of the leadership team, it's crucial to convey your leadership style and how it aligns with the company's culture. Be ready to discuss how you foster collaboration and drive high-quality service standards across teams.
