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- Tasks: Lead and scale a luxury digital business, driving revenue and customer loyalty.
- Company: Join a prestigious luxury brand with a focus on innovation and excellence.
- Benefits: Competitive salary of £90,000, flexible working, and opportunities for growth.
- Other info: Collaborate with a dynamic team and drive international expansion.
- Why this job: Shape the future of luxury ecommerce and make a significant impact.
- Qualifications: Proven experience in ecommerce leadership and a passion for premium brands.
The predicted salary is between 90000 - 90000 £ per year.
We are seeking a commercially driven and strategically minded Head of Ecommerce to lead and scale a high-performing luxury digital business. The role pays circa £90,000 and requires 4 days per week in the office and 1 day from home.
Reporting directly to the CEO, you will own full P&L responsibility, driving revenue growth, profitability and customer lifetime value. This role requires a visionary leader who can seamlessly blend technical excellence with elevated brand storytelling to deliver a premium online experience.
You will define and execute a best-in-class acquisition strategy, optimising channel performance across paid, organic and partnership ecosystems. Owning the onsite journey, you will enhance conversion through continuous optimisation, data-led testing and exceptional digital merchandising.
You will lead the evolution of CRM and retention strategies, delivering personalised, high-impact customer journeys that drive loyalty and repeat purchase. Overseeing operations and customer experience, you will ensure every touchpoint reflects a seamless, high-quality service standard.
You will play a key role in international expansion, identifying new market opportunities and building scalable, localised ecommerce strategies. Acting as the voice of ecommerce within the leadership team, you will translate performance data into clear commercial actions and strategic direction.
This is a unique opportunity for an experienced ecommerce leader with a passion for premium brands to shape and accelerate digital growth at scale.
Head of Ecommerce - Luxury in London employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce - Luxury in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their brand story and how they position themselves in the luxury market. We want you to show them you’re not just another candidate, but someone who truly gets their vision.
✨Tip Number 3
Practice your pitch! You need to convey your experience and how it aligns with their needs. We suggest rehearsing answers to common interview questions, especially around driving revenue growth and enhancing customer journeys.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Head of Ecommerce - Luxury in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in ecommerce, especially in luxury brands, and showcase any relevant achievements that demonstrate your ability to drive revenue growth and customer loyalty.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Use it to explain why you're passionate about ecommerce and how your vision aligns with our goals at StudySmarter. Don’t forget to mention specific strategies you've implemented in the past!
Showcase Your Data Skills: Since this role involves a lot of data-led decision making, make sure to highlight your experience with analytics tools and how you've used data to optimise performance in previous roles. We love seeing numbers that back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Blu Digital
✨Know Your Numbers
As a Head of Ecommerce, you'll need to demonstrate your understanding of P&L responsibility. Brush up on key metrics like revenue growth, customer lifetime value, and conversion rates. Be ready to discuss how you've driven these metrics in previous roles.
✨Showcase Your Vision
This role requires a visionary leader, so come prepared with a clear vision for the ecommerce landscape. Think about how you would blend technical excellence with brand storytelling. Share specific examples of how you've executed successful acquisition strategies in the past.
✨Data-Driven Decision Making
Highlight your experience with data-led testing and optimisation. Prepare to discuss how you've used analytics to enhance customer journeys and improve digital merchandising. Bring examples of A/B tests or CRM strategies that have led to measurable results.
✨Cultural Fit and Leadership Style
Since you'll be part of the leadership team, it's crucial to convey your leadership style and how it aligns with the company's culture. Think about how you can foster collaboration and drive performance within your team. Be ready to share stories that illustrate your approach to leading high-performing teams.