Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer journey strategies and optimise CRM campaigns across various channels.
- Company: Join a growing brand focused on impactful customer engagement.
- Benefits: Competitive salary up to £50,000, career growth, and a collaborative work environment.
- Why this job: Shape customer experiences and drive business growth in a dynamic role.
- Qualifications: Experience in CRM, automated journeys, and strong data analysis skills.
- Other info: Mentor a team member and collaborate with diverse departments for success.
The predicted salary is between 50000 - 50000 £ per year.
Are you looking for your next challenge in CRM? Ready to take ownership of customer journeys and play a key role in shaping the strategy of a growing brand? My client is seeking a CRM Manager to lead the development and optimisation of customer lifecycle campaigns across multiple markets and channels. This is an exciting opportunity for a data-driven and customer-focused marketer to deliver impactful CRM activity that drives engagement, repeat behaviour, and lifetime value during a time of significant business growth.
You’ll be responsible for managing automated customer journeys within the CRM platform, overseeing broadcast campaigns, and mentoring a CRM Executive to ensure excellence across all touchpoints. Working closely with marketing, commercial, product, and technical teams, you’ll ensure CRM activity supports wider business goals and contributes to an exceptional customer experience.
You’ll also use data, testing, and insight to refine communications, optimise performance, and deliver measurable improvements in engagement and retention.
The ideal candidate will have experience in CRM or lifecycle marketing, with proven success in delivering automated journeys and retention strategies. Strong knowledge of segmentation, targeting, and A/B testing is essential, along with the ability to translate performance data into actionable insight. Experience managing a small team, working with CRM and BI tools, and ensuring GDPR compliance will be key. A passion for customer experience, a collaborative mindset, and strong organisational skills will set you apart.
CRM Manager - Up to £50,000 in London employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager - Up to £50,000 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your successful CRM campaigns, automated journeys, and any data-driven insights you've implemented. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of segmentation, targeting, and A/B testing. Be ready to discuss how you've used these strategies in past roles to drive engagement and retention – it’ll show you’re the perfect fit for the job!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing passionate applicants who are eager to join our team!
We think you need these skills to ace CRM Manager - Up to £50,000 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Manager role. Highlight your experience in managing customer journeys and any successful campaigns you've led. We want to see how you can bring value to our team!
Showcase Your Data Skills: Since this role is all about data-driven decisions, don’t shy away from showcasing your analytical skills. Mention specific tools you've used for segmentation, targeting, and A/B testing. We love numbers that tell a story!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your experience aligns with our goals. Let us know how you can contribute to shaping our customer strategy.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Blu Digital
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM tools and platforms mentioned in the job description. Familiarise yourself with how automated customer journeys work, and be ready to discuss your experience with segmentation, targeting, and A/B testing. This will show that you’re not just a candidate but someone who can hit the ground running.
✨Showcase Your Data Skills
Prepare to talk about how you've used data to drive decisions in your previous roles. Bring examples of how you’ve refined communications or optimised performance based on insights. Being able to translate performance data into actionable strategies is crucial, so have some solid examples ready to share.
✨Demonstrate Leadership Experience
Since you'll be mentoring a CRM Executive, it’s important to highlight your leadership skills. Share specific instances where you’ve successfully managed a team or project, focusing on how you foster collaboration and ensure excellence across all touchpoints. This will help convey your ability to lead effectively.
✨Align with Business Goals
Understand the wider business goals of the company and think about how your CRM strategies can support them. Be prepared to discuss how you would align CRM activities with marketing, commercial, and product teams to enhance the overall customer experience. This shows that you’re not just focused on CRM but also on contributing to the company's success.