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- Tasks: Plan and deliver high-performance CRM campaigns for a leading hospitality brand.
- Company: Join an industry leader in the hospitality sector with a dynamic team.
- Benefits: Flexible work locations, travel incentives, and opportunities for career growth.
- Why this job: Be a customer champion and make a real impact on customer engagement.
- Qualifications: Strong campaign management skills and knowledge of email marketing best practices.
- Other info: Collaborative environment with monthly team meet-ups and exciting incentive days.
The predicted salary is between 36000 - 60000 £ per year.
Are you enthusiastic, ambitious and highly motivated? My client is looking for a CRM Executive to join the CRM team for my client who are industry leading in the Hospitality sector. My client is looking for a customer champion (and potentially a future leader) to join my clients growing team as a CRM Executive to help plan and deliver high performance CRM campaigns for my customers family of brands to actively drive frequency, retain & engage existing customers, reduce churn and grow customer lifetime value through brilliant execution of compelling campaigns.
You will be able to work from either Staffordshire or London offices, this permanent, full time role reports to a Senior CRM Manager and offers a fantastic opportunity to join a growing team which has seen recent investment in tools. Will be expected to travel to Staffordshire once a month to meet the teams – incentive days out etc.
My client wants you to be able to work in conjunction with brand partners, deliver a programme of compelling email campaigns and using your knowledge of segmentation, targeting and content creation - deliver the right message to the right audience utilising your strong campaign management skills. Be able to adopt best practice techniques to brief, build, proof, test, QA and commission campaigns within the email platform at pace and to a high standard across devices. You need to ensure campaigns are correctly briefed and that they are GDPR / PECR compliant. You will be expected to analyse existing customer behaviours and identify key customer moments when CRM communications should be executed.
CRM Executive - Hospitality in London employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive - Hospitality in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that CRM Executive role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous CRM campaigns and results. We want to see how you’ve driven customer engagement and retention – it’s all about demonstrating your impact!
✨Tip Number 3
Prepare for interviews by researching the company’s brands and their current CRM strategies. We need to know you’re genuinely interested and ready to contribute to their success right from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Executive - Hospitality in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality sector shine through. We want to see how your passion aligns with our mission to deliver exceptional customer experiences.
Highlight Your CRM Skills: Make sure to showcase your experience with CRM campaigns. We’re looking for someone who can demonstrate their knowledge of segmentation, targeting, and content creation, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Remember, we’re looking for a future leader!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our growing team.
How to prepare for a job interview at Blu Digital
✨Know Your CRM Basics
Make sure you brush up on your CRM knowledge before the interview. Understand key concepts like segmentation, targeting, and campaign management. Being able to discuss these topics confidently will show that you're not just enthusiastic but also knowledgeable about the role.
✨Showcase Your Campaign Experience
Prepare specific examples of past campaigns you've worked on. Highlight your role in planning, executing, and analysing these campaigns. This will demonstrate your hands-on experience and ability to deliver compelling content, which is crucial for the position.
✨Understand GDPR and Compliance
Since the role involves ensuring campaigns are GDPR compliant, it’s essential to familiarise yourself with these regulations. Be ready to discuss how you would ensure compliance in your campaigns, as this shows you take data protection seriously.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s CRM strategies and tools. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals. Plus, it can spark a great conversation!
