Blu Digital is seeking a commercially minded CRM Manager to own customer retention, segmentation, lifecycle marketing and loyalty for a luxury lifestyle brand. Based in Central London (4 days in the office, 1 day remote), you will shape the CRM strategy and the future of customer engagement.
You’ll lead data-driven campaigns, manage customer insights, and drive improvements across journeys and loyalty. This hands-on role emphasizes detailed execution, reporting and testing to optimise retention
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Hybrid Luxury CRM Lead: Lifecycle, Loyalty & Personalisation employer: Blu Digital
Blu Digital is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about driving growth in the SaaS and AI sectors. With a strong emphasis on employee development and collaboration, team members are encouraged to take ownership of their projects while benefiting from comprehensive training and mentorship opportunities. Located in a vibrant tech hub, Blu Digital offers a unique environment where creativity meets data-driven strategies, making it an ideal place for ambitious marketers to thrive.