Head of Ecommerce and Operations
Head of Ecommerce and Operations

Head of Ecommerce and Operations

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead e-commerce strategy and optimise operations for luxury jewellery brands.
  • Company: Industry-leading luxury goods company with a focus on innovation.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Why this job: Make a significant impact in the luxury retail sector and drive brand success.
  • Qualifications: Extensive experience in e-commerce and operational roles within luxury retail.
  • Other info: Fast-paced environment that values collaboration and excellence.

The predicted salary is between 43200 - 72000 £ per year.

My client is an industry-leading company operating in the luxury goods sector, currently seeking a Head of Ecommerce and Operations.

As the Head of Ecommerce & Operations, you will play a pivotal role in scaling the brand's online presence and optimising operational efficiency. Your responsibilities will span strategic leadership in both online and offline trading, as well as overseeing critical operational functions such as inventory management, logistics, and customer service.

You will lead the charge in driving commercial strategy for two online jewellery brands and a physical retail store, ensuring alignment with company goals while delivering growth and profitability. Collaboration, problem-solving, and a relentless pursuit of excellence are essential qualities we value in our team members.

Ideally, you will bring a wealth of experience in senior e-commerce roles, particularly within luxury retail, jewellery, or high-value goods sectors. Your expertise in digital platforms and operational logistics will be crucial, as will your ability to analyse data and drive e-commerce strategy. You will be a visionary leader who thrives in a fast-paced environment, prioritises customer-centricity, and is committed to continuous improvement.

Head of Ecommerce and Operations employer: Blu Digital

As an industry leader in the luxury goods sector, our company offers a dynamic and collaborative work environment in Birmingham, where innovation and excellence are at the forefront of our operations. We prioritise employee growth through continuous training and development opportunities, ensuring that our team members thrive both personally and professionally. With a strong focus on work-life balance and a commitment to customer-centricity, we provide a unique opportunity for passionate individuals to make a meaningful impact in the world of luxury e-commerce.
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Contact Detail:

Blu Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Ecommerce and Operations

✨Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 2

Prepare for interviews by researching the company inside out. Understand their e-commerce strategies and operational challenges. We want you to walk in with insights that show you’re not just another candidate, but the perfect fit for their team.

✨Tip Number 3

Showcase your achievements! When discussing your experience, focus on specific results you’ve driven in previous roles. We love to see numbers and success stories that highlight your impact in e-commerce and operations.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, check out our website for more opportunities tailored just for you!

We think you need these skills to ace Head of Ecommerce and Operations

E-commerce Strategy
Operational Efficiency
Inventory Management
Logistics Management
Customer Service Excellence
Commercial Strategy
Data Analysis
Digital Platforms Expertise
Leadership Skills
Collaboration
Problem-Solving Skills
Customer-Centric Approach
Continuous Improvement
Experience in Luxury Retail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Ecommerce and Operations role. Highlight your experience in e-commerce, especially in luxury retail, and showcase any relevant achievements that align with the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven growth and improved operations in previous positions.

Showcase Your Leadership Skills: As a pivotal leader, we want to see your leadership style. Share experiences where you've led teams or projects successfully, particularly in fast-paced environments. This will help us understand how you can drive our commercial strategy.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Blu Digital

✨Know Your E-commerce Inside Out

Make sure you brush up on the latest trends in e-commerce, especially within the luxury goods sector. Be prepared to discuss how you've successfully scaled online presence in previous roles and what strategies you would implement for the brands you'll be overseeing.

✨Showcase Your Leadership Skills

As a Head of Ecommerce and Operations, your leadership style is crucial. Think about examples where you've led teams through challenges or driven significant change. Be ready to share these stories and highlight how collaboration and problem-solving played a role in your success.

✨Demonstrate Data-Driven Decision Making

Since analysing data is key for this role, come equipped with examples of how you've used data to inform your e-commerce strategies. Discuss specific metrics you've tracked and how they influenced your decisions, particularly in inventory management and customer service.

✨Emphasise Customer-Centricity

Luxury retail thrives on exceptional customer experiences. Prepare to talk about how you've prioritised customer needs in your previous roles. Share any initiatives you've implemented that improved customer satisfaction and loyalty, as this will resonate well with the company's goals.

Head of Ecommerce and Operations
Blu Digital
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  • Head of Ecommerce and Operations

    Full-Time
    43200 - 72000 £ / year (est.)
  • B

    Blu Digital

    50-100
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