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- Tasks: Lead a global ecommerce operation and enhance customer experience across multiple international websites.
- Company: Dynamic company in the North West with a focus on digital innovation.
- Benefits: Competitive salary, office-based flexibility, and opportunities for professional growth.
- Other info: Collaborative role with a sizeable team and diverse digital channels.
- Why this job: Take charge of a multi-million ecommerce business and make a significant impact.
- Qualifications: Proven experience in high-revenue online environments and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Our client is looking for a commercially-minded Head of Ecommerce & Digital to take ownership of its global online business. Based in the North West, this pivotal role is office-based 3 to 4 days per week and offers full accountability for a multi million ecommerce operation that drives across various international websites.
You will lead a sizeable team and collaborate closely with warehouse, distribution, and wholesale teams to ensure a seamless, end-to-end customer experience. This is a hands-on, trading-focused role, with responsibility for merchandising, conversion rate optimisation, pricing, promotions, and customer journey improvements.
The role encompasses all digital channels: SEO, PPC, email, CRM, and paid media, supported by both internal teams and external agencies. You will manage the platform, working with agencies, while delivering a clear ecommerce roadmap, robust performance reporting, and continuous commercial growth across all markets.
We are seeking a senior ecommerce leader with experience in high-revenue online environments, a strong analytical mindset, and a proven ability to drive performance. You will be commercially driven, data-led, and confident managing complex, multi-site international operations. Expertise in multi-site ecommerce, CRM, copywriting, and performance marketing is essential, alongside strong stakeholder and agency management capabilities.
Head of Ecommerce and Digital employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce and Digital
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Showcase your skills! Create a personal website or portfolio that highlights your achievements in ecommerce and digital marketing. We want to see your success stories and how you've driven performance in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company’s online presence. Understand their ecommerce strategy and think about how you can contribute. We love candidates who come in with fresh ideas and insights!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to take ownership of their careers.
We think you need these skills to ace Head of Ecommerce and Digital
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Ecommerce & Digital. Highlight your experience in managing multi-million ecommerce operations and any relevant achievements that showcase your analytical mindset and commercial drive.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to ecommerce, digital marketing, and team leadership, and don’t forget to show your passion for driving performance.
Showcase Your Data Skills: Since this role requires a strong analytical mindset, be sure to include examples of how you've used data to drive decisions in previous roles. Whether it's conversion rate optimisation or performance reporting, let us know how you’ve made an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Blu Digital
✨Know Your Numbers
As a Head of Ecommerce & Digital, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates, customer acquisition costs, and ROI from previous campaigns. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Leadership Style
This role involves leading a sizeable team, so be prepared to talk about your leadership approach. Share specific examples of how you've motivated teams, resolved conflicts, or improved performance. Highlight your experience in collaborating with cross-functional teams, especially with warehouse and distribution.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to merchandising challenges, pricing strategies, or customer journey improvements. Think through your thought process and how you would tackle these issues in a hands-on manner.
✨Understand the Brand and Market
Research the company’s ecommerce presence and its competitors. Familiarise yourself with their digital channels, recent campaigns, and market positioning. This will not only show your interest but also allow you to suggest tailored strategies during the interview.